Providing outreach and education on consumer protection issues that affect tourists.

This bill would require the Department of Consumer and Worker Protection (DCWP) to establish and implement an outreach and education program to create awareness of common scams targeting and impacting tourists. The program would require DCWP to develop educational materials that include: identification of and safety tips for avoiding common scams; contact information for reporting scams in real time; information related to hotel service disruptions; identification of and rate information for pedicab drivers; identification of sightseeing guides, sightseeing buses, or horse drawn cabs; and instructions for filing a consumer complaint with the department. Educational materials would be required to be posted on DCWP’s website in multiple languages and updated annually. The bill would also make purely technical changes to the headings of four sections of the Administrative Code that established related outreach and education programs administered by DCWP.