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Prohibiting surprise billing of ground emergency medical services by nonparticipating providers, the official text

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WEST VIRGINIA LEGISLATURE

         2026 REGULAR SESSION

                     Enrolled

           Senate Bill 645

                            BY SENATOR DEEDS
         [Passed March 13, 2026; in effect 90 days from

                        passage (June 11, 2026)]
    Enr SB 645

1 AN ACT to amend the Code of West Virginia, 1931, as amended, by adding five new sections,

2   designated §33-15-24, §33-16-20, §33-24-46, §33-25-23, and §33-25A-37, relating to out-

3   of-network ambulance services; establishing rates; establishing payment procedures;

4   providing exceptions; and requiring written notices for denied claims.

    Be it enacted by the Legislature of West Virginia:

    ARTICLE 15. ACCIDENT AND SICKNESS INSURANCE.

    §33-15-24. Prohibiting surprise billing of ground emergency medical services by

    nonparticipating providers.

1   For a health insurance policy issued by an insurer on or after January 1, 2027:

2   (1) Payment by an insurer to a non-participating emergency medical services agency for

3 covered ambulance services provided under the provisions of §16-4C-1 et seq. of this code,

4 excluding air ambulance services as defined in §16-4C-3(a) of this code, to a covered enrollee in

5 accordance with subdivision (2) of this section:

6   (A) Shall be considered payment in full for the ambulance services provided, except for

7 any copayment, coinsurance, deductible, and other cost-sharing amounts that the insurer requires

8 the covered enrollee to pay; and

9   (B) The non-participating emergency medical services agency is prohibited from billing the

10 covered individual for any additional amount for the ambulance services provided, except for any

11 copayment, coinsurance, deductible, and other cost-sharing amounts that the insurer requires the

12 covered enrollee to pay.

13  (2) The insurer shall provide direct payment to a non-participating emergency medical

14 services agency for covered ground ambulance services provided to a covered individual:

15  (A) At the rate of 200 percent of the current published rate for ambulance services as

16 established by the Centers for Medicare and Medicaid Services under Title XVIII of the federal

17 Social Security Act, 42 U.S.C. 1395 et seq., for the same ambulance services provided in the

18 same geographic area; or

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19  E(B) According to the non-participating emergency medical services agency's billed

20 charges, whichever is less.

21  (3) The copayment, coinsurance, deductible, and other cost-sharing amounts that an

22 insurer requires a covered individual to pay in connection with ground ambulance services

23 provided to the covered individual by a non-participating emergency medical services agency

24 shall not exceed the copayment, coinsurance, deductible, and other cost-sharing amounts that

25 the covered individual would be required to pay if the ambulance services had been provided to

26 the covered individual by a participating emergency medical services agency.

27  (4) If an insurer receives a clean claim for ground ambulance services provided to a

28 covered individual by a non-participating emergency medical services agency, the insurer shall

29 remit payment for the ambulance services directly to the non-participating emergency medical

30 services agency not more than 30 days after receiving a clean claim and shall not send payment

31 to the covered individual.

32  (5) An insurer shall either pay or deny a clean claim for ground ambulance services

33 provided to a covered individual by a non-participating emergency medical services agency within

34 30 days of receipt of the claim, except in the following circumstances:

35  (A) Another payor or party is responsible for the claim;

36  (B) The insurer is coordinating benefits with another payor;

37  (C) The provider has already been paid for the claim;

38  (D) The claim was submitted fraudulently; or

39  (E) There was a material misrepresentation in the claim.

40  (6) If an insurer denies a claim for ground ambulance services provided to a covered

41 individual by a non-participating emergency medical services agency, the insurer shall provide

42 written notice that:

43  (A) Acknowledges the date of the receipt of the claim; and

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44  (B) States that the insurer is declining to pay all or part of the claim and sets forth the

45 specific reason or reasons for declining to pay the claim in full; or

46  (C) States that additional information is needed to determine whether all or part of the

47 claim is payable and specifically describes the additional information that is needed.

    ARTICLE 16. GROUP ACCIDENT AND SICKNESS INSURANCE.

    §33-16-20. Prohibiting surprise billing of ground emergency medical services by non-

    participating providers.

1   For a health insurance policy issued by an insurer on or after January 1, 2027:

2   (1) Payment by an insurer to a non-participating emergency medical services agency for

3 covered ambulance services provided under the provisions of §16-4C-1 et seq. of this code,

4 excluding air ambulance services as defined in §16-4C-3(a) of this code, to a covered enrollee in

5 accordance with subdivision (2) of this section:

6   Shall be considered payment in full for the ambulance services provided, except for any

7 copayment, coinsurance, deductible, and other cost-sharing amounts that the insurer requires the

8 covered enrollee to pay.

9   (2) The insurer shall provide direct payment to a non-participating emergency medical

10 services agency for covered ground ambulance services provided to a covered individual:

11  (A) At the rate of 200 percent of the current published rate for ambulance services as

12 established by the Centers for Medicare and Medicaid Services under Title XVIII of the federal

13 Social Security Act, 42 U.S.C. 1395 et seq., for the same ambulance services provided in the

14 same geographic area; or

15  (B) According to the non-participating emergency medical service agency's billed charges,

16 whichever is less.

17  (3) The copayment, coinsurance, deductible, and other cost-sharing amounts that an

18 insurer requires a covered individual to pay in connection with ground ambulance services

19 provided to the covered individual by a non-participating emergency medical services agency

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20 shall not exceed the copayment, coinsurance, deductible, and other cost-sharing amounts that

21 the covered individual would be required to pay if the ambulance services had been provided to

22 the covered individual by a participating emergency medical services agency.

23  (4) If an insurer receives a clean claim for ground ambulance services provided to a

24 covered individual by a non-participating emergency medical services agency, the insurer shall

25 remit payment for the ambulance services directly to the non-participating emergency medical

26 services agency not more than 30 days after receiving a clean claim and shall not send payment

27 to the covered individual.

28  (5) An insurer shall either pay or deny a clean claim for ground ambulance services

29 provided to a covered individual by a non-participating emergency medical services agency within

30 30 days of receipt of the claim, except in the following circumstances:

31  (A) Another payor or party is responsible for the claim;

32  (B) The insurer is coordinating benefits with another payor;

33  (C) The provider has already been paid for the claim;

34  (D) The claim was submitted fraudulently; or

35  (E) There was a material misrepresentation in the claim.

36  (6) If an insurer denies a claim for ground ambulance services provided to a covered

37 individual by a non-participating emergency medical services agency, the insurer shall provide

38 written notice that:

39  (A) Acknowledges the date of the receipt of the claim; and

40  (B) States that the insurer is declining to pay all or part of the claim and sets forth the

41 specific reason or reasons for declining to pay the claim in full; or

42  (C) States that additional information is needed to determine whether all or part of the

43 claim is payable and specifically describes the additional information that is needed.

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    ARTICLE 24. HOSPITAL SERVICE CORPORATIONS, MEDICAL SERVICE

    CORPORATIONS, DENTAL SERVICE CORPORATIONS, AND HEALTH

    SERVICE CORPORATIONS.

    §33-24-46. Prohibiting surprise billing of ground emergency medical services by non-

    participating providers.

1   For a health insurance policy issued by an insurer on or after January 1, 2027:

2   (1) Payment by an insurer to a non-participating emergency medical services agency for

3 covered ambulance services provided under the provisions of §16-4C-1 et seq. of this code,

4 excluding air ambulance services as defined in §16-4C-3(a) of this code, to a covered enrollee in

5 accordance with subdivision (2) of this section:

6   Shall be considered payment in full for the ambulance services provided, except for any

7 copayment, coinsurance, deductible, and other cost-sharing amounts that the insurer requires the

8 covered enrollee to pay.

9   (2) The insurer shall provide direct payment to a non-participating emergency medical

10 services agency for covered ground ambulance services provided to a covered individual:

11  (A) At the rate of 200 percent of the current published rate for ambulance services as

12 established by the Centers for Medicare and Medicaid Services under Title XVIII of the federal

13 Social Security Act, 42 U.S.C. 1395 et seq., for the same ambulance services provided in the

14 same geographic area; or

15  (B) According to the non-participating emergency medical service agency's billed charges,

16 whichever is less.

17  (3) The copayment, coinsurance, deductible, and other cost-sharing amounts that an

18 insurer requires a covered individual to pay in connection with ground ambulance services

19 provided to the covered individual by a non-participating emergency medical services agency

20 shall not exceed the copayment, coinsurance, deductible, and other cost-sharing amounts that

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    Enr SB 645

21 the covered individual would be required to pay if the ambulance services had been provided to

22 the covered individual by a participating emergency medical services agency.

23  (4) If an insurer receives a clean claim for ground ambulance services provided to a

24 covered individual by a non-participating emergency medical services agency, the insurer shall

25 remit payment for the ambulance services directly to the non-participating emergency medical

26 services agency not more than 30 days after receiving a clean claim and shall not send payment

27 to the covered individual.

28  (5) An insurer shall either pay or deny a clean claim for ground ambulance services

29 provided to a covered individual by a non-participating emergency medical services agency within

30 30 days of receipt of the claim, except in the following circumstances:

31  (A) Another payor or party is responsible for the claim;

32  (B) The insurer is coordinating benefits with another payor;

33  (C) The provider has already been paid for the claim;

34  (D) The claim was submitted fraudulently; or

35  (E) There was a material misrepresentation in the claim.

36  (6) If an insurer denies a claim for ground ambulance services provided to a covered

37 individual by a non-participating emergency medical services agency, the insurer shall provide

38 written notice that:

39  (A) Acknowledges the date of the receipt of the claim; and

40  (B) States that the insurer is declining to pay all or part of the claim and sets forth the

41 specific reason or reasons for declining to pay the claim in full; or

42  (C) States that additional information is needed to determine whether all or part of the

43 claim is payable and specifically describes the additional information that is needed.

    ARTICLE 25. HEALTH CARE CORPORATIONS.

    §33-25-23. Prohibiting surprise billing of ground emergency medical services by non-

    participating providers.

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    Enr SB 645

1   For a health insurance policy issued by an insurer on or after January 1, 2027:

2   (1) Payment by an insurer to a non-participating emergency medical services agency for

3 covered ambulance services provided under the provisions of §16-4C-1 et seq. of this code,

4 excluding air ambulance services as defined in §16-4C-3(a) of this code, to a covered enrollee in

5 accordance with subdivision (2) of this section:

6   Shall be considered payment in full for the ambulance services provided, except for any

7 copayment, coinsurance, deductible, and other cost-sharing amounts that the insurer requires the

8 covered enrollee to pay.

9   (2) The insurer shall provide direct payment to a non-participating emergency medical

10 services agency for covered ground ambulance services provided to a covered individual:

11  (A) At the rate of 200 percent of the current published rate for ambulance services as

12 established by the Centers for Medicare and Medicaid Services under Title XVIII of the federal

13 Social Security Act, 42 U.S.C. 1395 et seq., for the same ambulance services provided in the

14 same geographic area; or

15  (B) According to the non-participating emergency medical service agency's billed charges,

16 whichever is less.

17  (3) The copayment, coinsurance, deductible, and other cost-sharing amounts that an

18 insurer requires a covered individual to pay in connection with ground ambulance services

19 provided to the covered individual by a nonparticipating emergency medical services agency shall

20 not exceed the copayment, coinsurance, deductible, and other cost-sharing amounts that the

21 covered individual would be required to pay if the ambulance services had been provided to the

22 covered individual by a participating emergency medical services agency.

23  (4) If an insurer receives a clean claim for ground ambulance services provided to a

24 covered individual by a non-participating emergency medical services agency, the insurer shall

25 remit payment for the ambulance services directly to the nonparticipating emergency medical

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26 services agency not more than 30 days after receiving a clean claim and shall not send payment

27 to the covered individual.

28  (5) An insurer shall either pay or deny a clean claim for ground ambulance services

29 provided to a covered individual by a non-participating emergency medical services agency within

30 30 days of receipt of the claim, except in the following circumstances:

31  (A) Another payor or party is responsible for the claim;

32  (B) The insurer is coordinating benefits with another payor;

33  (C) The provider has already been paid for the claim;

34  (D) The claim was submitted fraudulently; or

35  (E) There was a material misrepresentation in the claim.

36  (6) If an insurer denies a claim for ground ambulance services provided to a covered

37 individual by a nonparticipating emergency medical services agency, the insurer shall provide

38 written notice that:

39  (A) Acknowledges the date of the receipt of the claim; and

40  (B) States that the insurer is declining to pay all or part of the claim and sets forth the

41 specific reason or reasons for declining to pay the claim in full; or

42  (C) States that additional information is needed to determine whether all or part of the

43 claim is payable and specifically describes the additional information that is needed.

    ARTICLE 25A. HEALTH MAINTENANCE ORGANIZATION ACT.

    §33-25A-37. Prohibiting surprise billing of ground emergency medical services by non-

    participating providers.

1   (a) For a health insurance policy issued by an insurer on or after January 1, 2027:

2   (1) Payment by an insurer to a non-participating emergency medical services agency for

3 covered ambulance services provided under the provisions of §16-4C-1 et seq. of this code,

4 excluding air ambulance services as defined in §16-4C-3(a) of this code, to a covered enrollee in

5 accordance with subdivision (2) of this subsection:

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    Enr SB 645

6   (A) Shall be considered payment in full for the ambulance services provided, except for

7 any copayment, coinsurance, deductible, and other cost-sharing amounts that the insurer requires

8 the covered enrollee to pay; and

9   (B) The non-participating emergency medical services agency is prohibited from billing the

10 covered individual for any additional amount for the ambulance services provided, except for any

11 copayment, coinsurance, deductible, and other cost-sharing amounts that the insurer requires the

12 covered enrollee to pay.

13  (2) The insurer shall provide direct payment to a non-participating emergency medical

14 services agency for covered ground ambulance services provided to a covered individual:

15  (A) At the rate of 200 percent of the current published rate for ambulance services as

16 established by the Centers for Medicare and Medicaid Services under Title XVIII of the federal

17 Social Security Act, 42 U.S.C. 1395 et seq., for the same ambulance services provided in the

18 same geographic area; or

19  (B) According to the non-participating emergency medical service agency's billed charges;

20 whichever is less.

21  (3) The copayment, coinsurance, deductible, and other cost-sharing amounts that an

22 insurer requires a covered individual to pay in connection with ground ambulance services

23 provided to the covered individual by a non-participating emergency medical services agency

24 shall not exceed the copayment, coinsurance, deductible, and other cost-sharing amounts that

25 the covered individual would be required to pay if the ambulance services had been provided to

26 the covered individual by a participating emergency medical services agency.

27  (4) If an insurer receives a clean claim for ground ambulance services provided to a

28 covered individual by a non-participating emergency medical services agency, the insurer shall

29 remit payment for the ambulance services directly to the non-participating emergency medical

30 services agency not more than 30 days after receiving a clean claim and shall not send payment

31 to the covered individual.

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    Enr SB 645

32  (5) An insurer shall either pay or deny a clean claim for ground ambulance services

33 provided to a covered individual by a non-participating emergency medical services agency within

34 30 days of receipt of the claim, except in the following circumstances:

35  (A) Another payor or party is responsible for the claim;

36  (B) The insurer is coordinating benefits with another payor;

37  (C) The provider has already been paid for the claim;

38  (D) The claim was submitted fraudulently; or

39  (E) There was a material misrepresentation in the claim.

40  (6) If an insurer denies a claim for ground ambulance services provided to a covered

41 individual by a non-participating emergency medical services agency, the insurer shall provide

42 written notice that:

43  (A) Acknowledges the date of the receipt of the claim; and

44  (B) States that the insurer is declining to pay all or part of the claim and sets forth the

45 specific reason or reasons for declining to pay the claim in full; or

46  (C) States that additional information is needed to determine whether all or part of the

47 claim is payable and specifically describes the additional information that is needed.

48  (b) This section shall not apply to insurers that have a contract with the Bureau for Medical

49 Services relating to Medicaid or CHIP.

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              The Clerk of the Senate and the Clerk of the House of Delegates hereby

         certify that the foregoing bill is correctly enrolled.
         ...............................................................

                       Clerk of the Senate
                           ...............................................................
                               Clerk of the House of Delegates

         Originated in the Senate.
         In effect 90 days from passage.

                                       ...............................................................
                                                 President of the Senate
                                                           ...............................................................
                                                              Speaker of the House of Delegates
                                                        __________

              The within is ................................................ this the...........................................
         Day of ..........................................................................................................., 2026.

                                                                   .............................................................
                                                                                         Governor

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