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Consumer Protection - As enacted, authorizes a small business that believes an online search engine has blacklisted the small business to contact the online search engine and request a response concerning the action; aut, the official text

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                            PUBLIC CHAPTER NO. 858

                                                    SENATE BILL NO. 2262

                                                               By Lowe

                                            Substituted for: House Bill No. 2028

                                     By Faison, Zachary, Chism, McCalmon, Grills

AN ACT to amend Tennessee Code Annotated, Title 4; Title 29; Title 47 and Title 65, relative to
          consumer protection.

BE IT ENACTED BY THE GENERAL ASSEMBLY OF THE STATE OF TENNESSEE:

          SECTION 1. Tennessee Code Annotated, Title 47, Chapter 18, Part 1, is amended by adding
the following as a new section:

                    (a) As used in this section:

                              (1) "Blacklist" means to:

                                        (A) Reduce the visibility or accessibility of a small business's website
                              on an online search engine;

                                        (8) Remove a small business's website or the search result for the
                              small business's website from an online search engine; or

                                        (C) Delete or otherwise remove from the online search engine twenty-
                              five percent (25%) or more of the reviews of a small business;

                              (2) "Online search engine" means an internet website or application whose
                    primary function is to provide a user a method, whether by query search or other
                    means, to search the internet, including for websites, webpages, or other information,
                    but does not include any other business entity, social media platform, review website,
                    or other platform; and

                              (3) "Small business" means a business entity, including the business entity's
                    affiliates, that employs fifty (50) or fewer full-time employees.

                    (b) A small business that believes an on line search engine has blacklisted the small
          business may contact the online search engine and request a written or electronic response
          concerning the action.

                    (c) No later than five (5) business days after receiving a request under subsection (b),
          an online search engine must provide a written or electronic response to the small business
          that includes:

                               (1) An explanation of the action and the justification for the action; or

                               (2)(A) The process, steps, and requirements necessary for the small business
                              to appeal the action or be restored or re-indexed; and

                                         (B) The contact information for a representative of the online search
                              engine.

                     (d)(1) A small business affected by an online search engine's failure to comply with
                    subsection (c) may bring a civil action in a court of competent jurisdiction.
SB 2262
                              (2) If a court finds that the online search engine violated subsection (c), then

                    the court may award:
                                        (A) Actual damages;
                                        (B) Punitive damages; and
                                        (C) Reasonable court costs and attorneys' fees.

                              (3) In addition to the remedies authorized by subdivision (d)(2), if a court finds
                    that an online search engine violated subsection (c), then the court may enjoin the
                    online search engine from continuing to violate subsection (c).
          SECTION 2. This act takes effect July 1, 2026, the public welfare requiring it, and applies to
conduct occurring on or after that date.

                                                                 2
         SENATE BILL NO. 2262

PASSED:  April 9, 2026

                                             RANDY Mc

                                     SPEAKER OF THE S

                        C-.

                              CAMERU'frSEXTON,SPEAKER

                               HOUSE OF REPRESENTATIVES

/±po APPROVED this d::_?fl day of1          2026

         /ai<tu_
                        BILL LEE, GOVERNOR
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