Requiring the department for the aging to maintain non-digital access to forms and services, and to repeal certain repetitions of the definition of “older adult center” in title 21 of such code.

This bill would require the New York City Department for the Aging (DFTA) to make information that is made available in digital format to the public regarding services offered or administered by DFTA accessible through non-digital means. Access to such services by phone would include the ability to initiate and complete applications, receive guidance regarding additional documentation necessary to support an application, learn the status of an application, and request an application or enrollment information to be sent via mail. Access to such services in paper format would also be made available at older adult centers.