Number of steps to submit service requests or complaints on the 311 website and mobile application.
Introduced
Moved
Reached a final decision
Introduced Apr 18, 2024
Official status: Filed (End of Session)
Derived from the official record below.
Officially: “A Local Law to amend the administrative code of the city of New York, in relation to the number of steps to submit service requests or complaints on the 311 website and mobile application” Read the full text
Technology
What it does
This bill would require to allow 311 mobile application or website users to submit a request or complaint with no more than four steps.
Summary written by City Council staff, from the official record. Plain-language AI rewrite with cited sections coming. Not legal advice.
Where it is
Introduced by Council · Apr 18, 2024
Referred to Comm by Council · Apr 18, 2024
Hearing Held by Committee · Apr 25, 2024
Committee on Technology
Laid Over by Committee · Apr 25, 2024
Committee on Technology
Filed (End of Session) · Dec 31, 2025
Official documents
Summary of Int. No. 820
officialInt. No. 820
officialApril 18, 2024 - Stated Meeting Agenda
officialHearing Transcript - Stated Meeting 4-18-24
officialMinutes of the Stated Meeting - April 18, 2024
officialCommittee Report 4/25/24
officialHearing Testimony 4/25/24
officialHearing Transcript 4/25/24
officialStraight from the Council record: fiscal impact statements, committee reports, and hearing transcripts as filed.
The numbers
5
sponsors on the bill
Sponsors
Every fact on this page links to its source, starting with the official bill record. Last action: Filed (End of Session) (Dec 31, 2025).