Shown verbatim: the complete text as captured from the official source posted by the Massachusetts General Court, fetched 2026-07-15. Nothing is edited or removed. The official bill page.
SECTION 1. Notwithstanding any general or special law to the contrary, all health insurance plans, as defined by Section 1 of Chapter 6D, shall be required to ensure adequate staff during evening, weekend, and holiday hours to review and respond to any prior authorization request within 24 hours of receipt. For the purposes of this section, “prior authorization request” shall mean a submission by a health care provider, as defined by Section 1 of Chapter 6D, to a patient’s health insurance plan for approval of a service or benefit deemed necessary by the patient’s treating health care provider.
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