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Kentucky General Assembly· HB 648signed by Governor (Acts Ch. 83)

An act relating to motor vehicle dealers., the official text

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UNOFFICIAL COPY                                            26 RS HB 648/EN

1   AN ACT relating to motor vehicle dealers.

2 Be it enacted by the General Assembly of the Commonwealth of Kentucky:

3   Section 1. KRS 190.046 is amended to read as follows:

4 (1) Notwithstanding the terms of any franchise agreement, each motor vehicle

5   manufacturer or distributor, doing business within this Commonwealth, shall

6   assume all responsibility for and shall defend, indemnify, and hold harmless its

7   motor vehicle dealers against any loss, damages, and expenses, including legal

8   costs, arising out of complaints, claims, recall repairs or modifications or factory

9   authorized or directed repairs, or lawsuits resulting from warranty defects, which

10  shall include structural or production defects; defects in the assembly; or design of

11  motor vehicles, parts, accessories; or other functions beyond the control of the

12  dealer, including without limitation, the selection of parts or components for the

13  vehicle. Each manufacturer or distributor shall pay reasonable compensation to any

14  authorized dealer who performs work to repair defects, or to repair any damage to

15  the manufacturer's or distributor's product sustained while the product is in transit to

16  the dealer, when the carrier or the means of transportation is designated by the

17  manufacturer or distributor. Each manufacturer or distributor shall provide to its

18  dealers with each model year a schedule of time allowances for the performance of

19  warranty repair work and services, which shall include time allowances for the

20  diagnosis and performance of warranty work and service time, and shall be

21  reasonable and adequate for the work to be performed.

22 (2) (a) In the determination of what constitutes "reasonable compensation" under this

23  section, the principal factor to be considered shall be the amount of money

24  that the dealer is charging its other customers for the same type service or

25  repair work. Other factors may be considered, including:

26  1. The compensation being paid by other manufacturers or distributors to

27  their dealers for work; and

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    UNOFFICIAL COPY                                            26 RS HB 648/EN

1   2. The prevailing amount of money being paid or charged by the dealers in

2   the city or community in which the authorized dealer is doing business.

3   (b) Except as provided in paragraph (d) of this subsection, "reasonable

4   compensation" shall include:

5   1. Diagnosing the defect as needed;

6   2. Repair service;

7   3. Labor;

8   4. Parts; and

9   5. Administrative and clerical costs.

10  (c) Except as provided in paragraph (d) of this subsection, the compensation of a

11  dealer shall not be less than:

12  1. The amount charged by the dealer for like services and parts, which

13  minimum compensation for parts shall be dealer cost plus thirty percent

14  (30%) gross profit, to retail customers for nonwarranty service and

15  repairs; or

16  2. The amounts indicated for work on the schedule of warranty

17  compensation required to be filed by the manufacturer with the

18  commission as a part of the manufacturer's license application by KRS

19  190.030.

20  (d) The compensation of a dealer for vehicles with a classification of seven (7) or

21  higher as established in 49 C.F.R. sec. 565.15 by a manufacturer, component

22  manufacturer, or distributor shall[ not] be subject to the following

23  conditions[less than the greater of]:

24  1. The dealer shall be entitled to receive, as to reimbursement for parts,

25  not less than its actual acquisition cost of the parts including freight,

26  handling, taxes, and any other related out-of-pocket expenses, plus a

27  gross profit margin of thirty percent (30%);

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    UNOFFICIAL COPY                                            26 RS HB 648/EN

1   2. In addition to paragraph (b) of this subsection, "reasonable

2   compensation" shall also include:

3   a. All dealer costs incurred for training and certifying technicians

4                    and warranty administration personnel;

5   b. Dealer costs to acquire, use, and maintain computer hardware

6                    and software systems utilized for warranty and recall repairs,

7                    including diagnostic computers, mobile devices, and software for

8                    tracking and reporting warranty and recall time and expenses;

9                    and

10  c. Dealer costs for specialized tools and hardware required for

11                   warranty and recall repairs;

12  3. A dealer may submit reimbursement requests for its costs described in

13  subparagraph 2. of this paragraph, and the manufacturer, component

14  manufacturer, or distributor shall pay for those costs, at the dealer's

15  election either on a:

16  a. Per repair basis, as may be mutually agreeable between the

17                   dealer and manufacturer, component manufacturer, or

18                   distributor;

19  b. Per repair basis, based upon the amounts customarily charged

20                   by the dealer to retail customers for similar nonwarranty work;

21                   or

22  c. Periodic basis no less frequent than annually, with reasonable

23                   documentation of the costs and a reasonable method of

24                   allocating the costs between reimbursable warranty and recall

25                   services and nonwarranty services;

26  4. If labor hours on a warranty or recall repair, diagnostics, or service

27  are incurred by a technician trained or certified in that service by a

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    UNOFFICIAL COPY                                            26 RS HB 648/EN

1   manufacturer, component manufacturer, or distributor, or if such

2   training or certification is not furnished, the actual hours incurred

3   shall be the basis of reasonable compensation unless the

4   manufacturer, component manufacturer, or distributor proves by clear

5   and convincing evidence that the hours incurred were unreasonable

6   for the specific repair. Reference to standard repair times, labor

7   guides, or time allowance guidelines shall not constitute sufficient

8   evidence of that proof;

9   5. If a component manufacturer for any system, subassembly, or other

10  component part of a motor vehicle has assumed, undertaken, or

11  otherwise has legal responsibility for reimbursement and processing of

12  a dealer claim for warranty or recall services by virtue of any pass-

13  through or extended warranty arrangement, governmental recall

14  mandate, consent decree, judicial decree, litigation settlement, or other

15  means, the component manufacturer shall be subject to all the

16  requirements of this section as if primarily liable as a manufacturer or

17  distributor. This subparagraph shall not relieve the manufacturer or

18  distributor of the motor vehicle from any primary liability for the

19  indemnification obligations of subsection (1) of this section to its

20  dealers. If a component warranty is made contemporaneously with the

21  sale of a new motor vehicle and extends beyond the original

22  manufacturer or distributor warranty on the entire vehicle, the

23  manufacturer or distributor shall continue to have primary liability to

24  its dealers for the performance of warranty service on those

25  components during the extended period;

26  6. Compensation to be paid a dealer from a component manufacturer for

27  warranty or recall work on a component part shall be no less than the

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    UNOFFICIAL COPY                                            26 RS HB 648/EN

1   amount that would otherwise be reimbursable if the manufacturer or

2   distributor of the vehicle had made the component warranty or was

3   otherwise responsible for the component part. This subparagraph

4   shall apply regardless of whether or not the part bears a different part

5   number than the originally manufactured part, or is a remanufactured

6   or rebuilt part that is required or permitted to be utilized in a warranty

7   or recall repair;

8   7. A manufacturer, component manufacturer, or distributor shall not

9   refuse payment for a replacement part installed by a dealer in

10  connection with a warranty or recall repair that the manufacturer,

11  component manufacturer, or distributor claims is not defective based

12  upon laboratory or other testing, or where no fault with the part is

13  found, unless the part is returned to the dealer with a written

14  certification from the manufacturer, component manufacturer, or

15  distributor setting forth the test conditions and results and warranting

16  that the part is not defective, is fully functional, and qualified for

17  reuse in future repairs;

18  8. A manufacturer, component manufacturer, or distributor shall not

19  require unreasonable proof or unduly burdensome processes to

20  establish reasonable compensation;

21  9. A manufacturer, component manufacturer, or distributor shall not

22  require a dealer for vehicles with a classification of seven (7) or

23  higher as established in 49 C.F.R. sec. 565.15 to submit a claim

24  authorized under this section sooner than ninety (90) days after the

25  dealer completes the preparation, delivery, or warranty service

26  authorizing the claim for preparation, delivery, or warranty service;

27  and

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    UNOFFICIAL COPY                                            26 RS HB 648/EN

1   10. As used in this paragraph, "component manufacturer" means any

2   person who manufactures, assembles, imports, or distributes new,

3   remanufactured, or rebuilt parts, assemblies, subassemblies, or other

4   components for motor vehicles[The amount charged by the dealer to the

5   retail customers of the dealer for nonwarranty work of like kind; or

6   2. The dealer acquisition costs of parts or service].

7   (e) A manufacturer or distributor shall not require unreasonable proof to establish

8   "reasonable compensation."

9 (3) (a) Except as provided in subsection (2)(d)9. of this section, a manufacturer or

10  distributor shall not require a dealer to submit a claim authorized under this

11  section sooner than thirty (30) days after the dealer completes the preparation,

12  delivery, or warranty service authorizing the claim for preparation, delivery,

13  or warranty service.

14  (b) All claims made by a dealer under this section shall be paid within thirty (30)

15  days after their approval.

16  (c) All claims shall be either approved or disapproved by the manufacturer or

17  distributor within thirty (30) days after their receipt on a completed form

18  supplied or approved by the manufacturer or distributor.

19  (d) Any claims not specifically disapproved in writing within thirty (30) days

20  after the receipt of the form shall be considered to be approved and payment

21  shall be made within thirty (30) days thereafter.

22  (e) A dealer shall not be required to maintain defective parts for more than thirty

23  (30) days after payment of a claim.

24  (f) Any dispute between the dealer and the manufacturer or distributor shall be

25  subject to the provisions of KRS 190.057.

26 (4) A manufacturer or distributor shall compensate the dealer for manufacturer-

27  sponsored or distributor-sponsored sales or service promotion events, including but

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    UNOFFICIAL COPY                                              26 RS HB 648/EN

1   not limited to rebates, programs, or activities in accordance with established written

2   guidelines for such events, programs, or activities, which the manufacturer or

3   distributor shall provide to each dealer.

4 (5) (a) A manufacturer or distributor shall not require a dealer to submit a claim

5   authorized under subsection (4) of this section sooner than ninety (90)[thirty

6   (30)] days after the dealer becomes eligible to submit the claim.

7   (b) All claims made by a dealer pursuant to subsection (4) of this section for

8   promotion events, including but not limited to rebates, programs, or activities,

9   shall be paid within thirty (30) days after their approval.

10  (c) All claims shall be either approved or disapproved by the manufacturer or

11  distributor within thirty (30) days after their receipt on a completed form

12  supplied or approved by the manufacturer or distributor.

13  (d) Any claim not specifically disapproved in writing within thirty (30) days after

14  the receipt of this form shall be considered to be approved and payment shall

15  be made within thirty (30) days.

16 (6) If a dealer submits any claim under this section to a manufacturer or distributor that

17  is incomplete, inaccurate, or lacking any information usually required by the

18  manufacturer or distributor, or if incomplete, inaccurate, or missing information is

19  discovered during an audit, then the manufacturer or distributor shall promptly

20  notify the dealer, and the time limit to submit the claim shall be extended for a

21  reasonable length of time, not less than five (5) business days following notice by

22  the manufacturer or distributor to the dealer, for the dealer to provide the complete,

23  accurate, or lacking information to the manufacturer or distributor. A dealer's

24  failure to comply with the specific requirements of the manufacturer or distributor

25  for processing a claim may not constitute grounds for denial of the claim or

26  reduction of the amount of compensation paid to the dealer if the dealer presents

27  reasonable documentation or other evidence to substantiate the claim.

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    UNOFFICIAL COPY                                            26 RS HB 648/EN

1 (7) (a) A manufacturer or distributor may only audit warranty, recall, sales, or

2   incentive claims for a period of twelve (12) months following payment, or the

3   end of a program which does not exceed one (1) year in length, whichever is

4   later, subject to all of the provisions of this section.

5   (b) A manufacturer or distributor shall not require documentation for warranty,

6   recall, sales, or incentive claims more than twelve (12) months after the claim

7   was paid or the end of a program which does not exceed one (1) year in

8   length, whichever is later.

9   (c) Prior to requiring any charge-back, reimbursement, or credit against a future

10  transaction arising out of an audit, the manufacturer or distributor shall submit

11  written notice to the dealer along with a copy of its audit and the detailed

12  reason for each intended charge-back, reimbursement, or credit.

13  (d) Notwithstanding the limitations of this subsection, a manufacturer that

14  possesses evidence which would cause a person of ordinary caution,

15  prudence, and judgment to believe that a dealer submitted a claim that was

16  fraudulent, false, or misleading may audit the dealer for the claims during any

17  period in which an action for fraud or for the submission of false or

18  misleading claims may be commenced under applicable state law.

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