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Illinois General Assembly· SB 3798Governor Approved

MENTAL HEALTH 9-1-1 CALLS, the official text

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SB3798 Enrolled                     LRB104 20700 WRO 34200 b

1   AN ACT concerning government.

2   Be it enacted by the People of the State of Illinois,

3 represented in the General Assembly:

4   Section 5. The Illinois State Police Law of the Civil

5 Administrative Code of Illinois is amended by changing Section

6 2605-51 as follows:

7   (20 ILCS 2605/2605-51)

8   Sec. 2605-51. Division of the Academy and Training.

9   (a) The Division of the Academy and Training shall

10 exercise, but not be limited to, the following functions:

11  (1) Oversee and operate the Illinois State Police

12  Training Academy.

13  (2) Train and prepare new officers for a career in law

14  enforcement, with innovative, quality training and

15  educational practices.

16  (3) Offer continuing training and educational programs

17  for Illinois State Police employees.

18  (4) Oversee the Illinois State Police's recruitment

19  initiatives.

20  (5) Oversee and operate the Illinois State Police's

21  quartermaster.

22  (6) Duties assigned to the Illinois State Police in

23  Article 5, Chapter 11 of the Illinois Vehicle Code
    SB3798 Enrolled       -2-          LRB104 20700 WRO 34200 b

1   concerning testing and training officers on the detection

2   of impaired driving.

3   (7) Duties assigned to the Illinois State Police in

4   Article 108B of the Code of Criminal Procedure of 1963.

5   (a-5) Successful completion of the Illinois State Police

6 Academy satisfies the minimum standards pursuant to

7 subsections (a), (b), and (d) of Section 7 of the Illinois

8 Police Training Act and exempts Illinois State Police officers

9 from the Illinois Law Enforcement Training Standards Board's

10 State Comprehensive Examination and Equivalency Examination.

11 Satisfactory completion shall be evidenced by a commission or

12 certificate issued to the officer.

13  (b) The Division of the Academy and Training shall

14 exercise the rights, powers, and duties vested in the former

15 Division of State Troopers by Section 17 of the Illinois State

16 Police Act.

17  (c) Specialized training. The Division of the Academy and

18 Training shall provide the following specialized training:

19  (1) Crash reconstruction specialist; training. The

20  Division of the Academy and Training shall cooperate with

21  the Division of Forensic Services to provide specialized

22  training in crash reconstruction for Illinois State Police

23  officers. Only Illinois State Police officers who

24  successfully complete the training may be assigned as

25  crash reconstruction specialists.

26  (2) Death and homicide investigations; training. The
    SB3798 Enrolled  -3-          LRB104 20700 WRO 34200 b

1   Division of the Academy and Training shall provide

2   training in death and homicide investigation for Illinois

3   State Police officers. Only Illinois State Police officers

4   who successfully complete the training may be assigned as

5   lead investigators in death and homicide investigations.

6   Satisfactory completion of the training shall be evidenced

7   by a certificate issued to the officer by the Division of

8   the Academy and Training. The Director shall develop a

9   process for waiver applications for officers whose prior

10  training and experience as homicide investigators may

11  qualify them for a waiver. The Director may issue a

12  waiver, at his or her discretion, based solely on the

13  prior training and experience of an officer as a homicide

14  investigator.

15  (A) The Division of the Academy and Training shall

16  require all homicide investigator training to include

17  instruction on victim-centered, trauma-informed

18  investigation. This training must be implemented by

19  July 1, 2023.

20  (B) The Division of the Academy and Training shall

21  cooperate with the Division of Criminal Investigation

22  to develop a model curriculum on victim-centered,

23  trauma-informed investigation. This curriculum must be

24  implemented by July 1, 2023.

25  (3) Investigation of officer-involved criminal sexual

26  assault; training. The Division of the Academy and
    SB3798 Enrolled            -4-  LRB104 20700 WRO 34200 b

1   Training shall cooperate with the Division of Criminal

2   Investigation to provide a specialized criminal sexual

3   assault and sexual abuse investigation training program

4   for Illinois State Police officers. Only Illinois State

5   Police officers who successfully complete the training may

6   be assigned as investigators in officer-involved criminal

7   sexual assault investigations under Section 10 of the Law

8   Enforcement Criminal Sexual Assault Investigation Act.

9   (4) Investigation of officer-involved deaths;

10  training. The Division of the Academy and Training shall

11  have a written policy regarding the investigation of

12  officer-involved deaths that involve a law enforcement

13  officer employed by the Illinois State Police as required

14  under Section 1-10 of the Police and Community Relations

15  Improvement Act and shall provide specialized training in

16  that policy for Illinois State Police officers.

17  (5) Juvenile specialist; training. The Division of the

18  Academy and Training shall provide specialized juvenile

19  training for Illinois State Police officers who meet the

20  definition of "juvenile police officer" as defined under

21  paragraph (17) of Section 1-3 of the Juvenile Court Act of

22  1987. Juvenile specialists may complete questioning of

23  juveniles on school grounds as provided under Section

24  22-88 of the School Code.

25  (6) Peer support program; training. The Division of

26  the Academy and Training shall cooperate with the Office
    SB3798 Enrolled        -5-       LRB104 20700 WRO 34200 b

1   of the Director to provide peer support advisors with

2   appropriate specialized training in counseling to conduct

3   peer support counseling sessions under Section 10 of the

4   First Responders Suicide Prevention Act.

5   (7) Police dog training standards; training. All

6   police dogs used by the Illinois State Police for drug

7   enforcement purposes pursuant to the Cannabis Control Act,

8   the Illinois Controlled Substances Act, and the

9   Methamphetamine Control and Community Protection Act shall

10  be trained by programs that meet the certification

11  requirements set by the Director or the Director's

12  designee. Satisfactory completion of the training shall be

13  evidenced by a certificate issued by the Division of the

14  Academy and Training.

15  (8) Safe2Help; training. The Division of the Academy

16  and Training shall cooperate with the Division of Criminal

17  Investigation to ensure all program personnel or call

18  center staff, or both, are appropriately trained in the

19  areas described in subsection (f) of Section 10 of the

20  Student Confidential Reporting Act. (10)

21  (c-5) In-service training.

22  (1) At least once, the Division of the Academy and

23  Training shall develop and require the following

24  in-service training opportunities to be completed by

25  Illinois State Police officers:

26  (A) Cell phone medical information; training.
    SB3798 Enrolled  -6-     LRB104 20700 WRO 34200 b

1   Training required under this subparagraph (A) shall

2   provide instruction on accessing and using medical

3   information stored in cell phones. The Division may

4   use the program approved under Section 2310-711 of the

5   Department of Public Health Powers and Duties Law of

6   the Civil Administrative Code of Illinois to develop

7   the Division's program.

8   (B) Autism spectrum disorders; training. Training

9   required under this subparagraph (B) shall instruct

10  Illinois State Police officers on the nature of autism

11  spectrum disorders and in identifying and

12  appropriately responding to individuals with autism

13  spectrum disorders. The Illinois State Police shall

14  review the training curriculum and may consult with

15  the Department of Public Health or the Department of

16  Human Services to update the training curriculum as

17  needed.

18  (2) At least every year, the Division of the Academy

19  and Training shall provide the following in-service

20  training to Illinois State Police officers:

21  (A) Cultural diversity; training.

22                   (i) Training required under this subparagraph

23  (A) shall provide training and continuing

24  education to Illinois State Police officers

25  concerning cultural diversity, including topics

26  such as sensitivity toward racial and ethnic
    SB3798 Enrolled  -7-                    LRB104 20700 WRO 34200 b

1   differences.

2                    (ii) This training and continuing education

3   shall, among other things, emphasize that the

4   primary purpose of enforcement of the Illinois

5   Vehicle Code is safety and equal, uniform, and

6   non-discriminatory enforcement of the law.

7   (B) Minimum annual in-service training

8   requirements. Minimum annual in-service training

9   includes:

10                   (i) crisis intervention training;

11                   (ii) emergency medical response training and

12  certification;

13                   (iii) firearm qualification training;

14                   (iv) law updates; and

15                   (v) officer wellness and mental health.

16  (C) Firearms restraining orders; training.

17  Training required under this subparagraph (C) shall

18  provide instruction on the processes used to file a

19  firearms restraining order, to identify situations in

20  which a firearms restraining order is appropriate, and

21  to safely promote the usage of the firearms

22  restraining order in different situations.

23  (3) At least every 3 years, the Division of the

24  Academy and Training shall provide the following

25  in-service training to Illinois State Police officers:

26  (A) Arrest and use of force and control tactics;
    SB3798 Enrolled  -8-  LRB104 20700 WRO 34200 b

1   training. Training required under this subparagraph

2   (A) shall provide to Illinois State Police officers

3   training and continuing education concerning knowledge

4   of policies and laws regulating the use of force;

5   shall equip officers with tactics and skills,

6   including de-escalation techniques, to prevent or

7   reduce the need to use force or, when force must be

8   used, to use force that is objectively reasonable,

9   necessary, and proportional under the totality of the

10  circumstances; and shall ensure appropriate

11  supervision and accountability. The training shall

12  consist of at least 30 hours and shall include:

13                   (i) at least 12 hours of hands-on,

14  scenario-based role-playing;

15                   (ii) at least 6 hours of instruction on use of

16  force techniques, including the use of

17  de-escalation techniques to prevent or reduce the

18  need for force whenever safe and feasible;

19                   (iii) specific training on the law concerning

20  stops, searches, and the use of force under the

21  Fourth Amendment to the United States

22  Constitution;

23                   (iv) specific training on officer safety

24  techniques, including cover, concealment, and

25  time; and

26                   (v) at least 6 hours of training focused on
    SB3798 Enrolled  -9-         LRB104 20700 WRO 34200 b

1   high-risk traffic stops.

2   (B) Minimum triennial in-service training

3   requirements. Minimum triennial in-service training

4   required this under this subparagraph (B) includes

5   training and continuing education to Illinois State

6   Police officers concerning:

7                    (i) constitutional and proper use of law

8   enforcement authority;

9                    (ii) civil and human rights;

10                   (iii) cultural competency, including implicit

11  bias and racial and ethnic sensitivity; and

12                   (iv) procedural justice.

13  (C) Mandated reporter; training. Training required

14  under this subparagraph (C) must be approved by the

15  Department of Children and Family Services as provided

16  under Section 4 of the Abused and Neglected Child

17  Reporting Act and includes training on the reporting

18  of child abuse and neglect.

19  (D) Sexual assault and sexual abuse; training.

20                   (i) Training required under this subparagraph

21  (D) shall include in-service training on sexual

22  assault and sexual abuse response and training on

23  report writing requirements, including, but not

24  limited to, the following:

25                   (a) recognizing the symptoms of trauma;

26                   (b) understanding the role trauma has
    SB3798 Enrolled                - 10 - LRB104 20700 WRO 34200 b

1                    played in a victim's life;

2                    (c) responding to the needs and concerns

3                    of a victim;

4                    (d) delivering services in a

5                    compassionate, sensitive, and nonjudgmental

6                    manner;

7                    (e) interviewing techniques in accordance

8                    with the curriculum standards in subdivision

9                    (iii) of this subparagraph;

10                   (f) understanding cultural perceptions and

11                   common myths of sexual assault and sexual

12                   abuse; and

13                   (g) report writing techniques in

14                   accordance with the curriculum standards in

15                   subdivision (iii) of this subparagraph and the

16                   Sexual Assault Incident Procedure Act.

17                   (ii) Instructors providing training under this

18  subparagraph (D) (G) shall have successfully

19  completed                    training  on     evidence-based,

20  trauma-informed, victim-centered responses to

21  cases of sexual assault and sexual abuse and shall

22  have experience responding to sexual assault and

23  sexual abuse cases.

24                   (iii) The Illinois State Police shall adopt

25  rules, in consultation with the Office of the

26  Attorney General and the Illinois Law Enforcement
    SB3798 Enrolled       - 11 - LRB104 20700 WRO 34200 b

1   Training Standards Board, to determine the

2   specific training requirements. The rules adopted

3   by the Illinois State Police shall include, at a

4   minimum, both of the following:

5                         (a) evidence-based curriculum standards

6                    for report writing and immediate response to

7                    sexual assault and sexual abuse, including

8                    trauma-informed, victim-centered interview

9                    techniques, which have been demonstrated to

10                   minimize retraumatization, for all Illinois

11                   State Police officers; and

12                        (b) evidence-based curriculum standards

13                   for  trauma-informed,       victim-centered

14                   investigation and interviewing techniques,

15                   which have been demonstrated to minimize

16                   retraumatization, for cases of sexual assault

17                   and sexual abuse for all Illinois State Police

18                   officers who conduct sexual assault and sexual

19                   abuse investigations.

20  (4) At least every 5 years, the Division of the

21  Academy and Training shall provide the following

22  in-service training to Illinois State Police officers:

23  (A) Psychology of domestic violence; training.

24  Training under this subparagraph (A) shall provide aid

25  in understanding the actions of domestic violence

26  victims and abusers and the actions needed to prevent
    SB3798 Enrolled      - 12 - LRB104 20700 WRO 34200 b

1   further victimization of those who have been abused.

2   The training shall focus specifically on looking

3   beyond physical evidence to the psychology of domestic

4   violence situations by studying the dynamics of the

5   aggressor-victim relationship, separately evaluating

6   claims where both parties claim to be the victim, and

7   assessing the long-term effects of domestic violence

8   situations.

9   (c-10) Cadet training. The Division of the Academy and

10 Training shall provide the following basic training to

11 Illinois State Police cadets or ensure the following training

12 was completed prior to an Illinois State Police cadet becoming

13 an Illinois State Police officer:

14  (1) Animal fighting awareness and humane response;

15  training. Training required under this paragraph (1) shall

16  include a training program in animal fighting awareness

17  and humane response for Illinois State Police cadets. The

18  purpose of that training shall be for Illinois State

19  Police officers to identify animal fighting operations and

20  respond appropriately. Training under this paragraph (1)

21  shall include a humane response component that provides

22  guidelines for appropriate law enforcement response to

23  animal abuse, cruelty, and neglect, or similar condition,

24  as well as training on canine behavior and nonlethal ways

25  to subdue a canine.

26  (2) Arrest and use of force and control tactics and
    SB3798 Enrolled  - 13 - LRB104 20700 WRO 34200 b

1   officer safety; training. Training required under this

2   paragraph (2) must include, without limitation, training

3   on officer safety techniques, such as cover, concealment,

4   and time.

5   (3) Arrest of a parent or an immediate family member;

6   training. Training required under this paragraph (3) shall

7   instruct Illinois State Police cadets on trauma-informed

8   responses designed to ensure the physical safety and

9   well-being of a child of an arrested parent or immediate

10  family member, which must include, without limitation: (A)

11  training in understanding the trauma experienced by the

12  child while maintaining the integrity of the arrest and

13  safety of officers, suspects, and other involved

14  individuals; (B) training in de-escalation tactics that

15  would include the use of force when reasonably necessary;

16  and (C) training in understanding and inquiring whether a

17  child will require supervision and care.

18  (4) Autism and other developmental or physical

19  disabilities; training. Training required under this

20  paragraph (4) shall instruct Illinois State Police cadets

21  on identifying and interacting with persons with autism

22  and other developmental or physical disabilities, reducing

23  barriers to reporting crimes against persons with autism,

24  and addressing the unique challenges presented by cases

25  involving victims or witnesses with autism and other

26  developmental disabilities.
    SB3798 Enrolled  - 14 - LRB104 20700 WRO 34200 b

1   (5) Cell phone medical information; training. Training

2   required under this paragraph (5) shall instruct Illinois

3   State Police cadets to access and use medical information

4   stored in cell phones. The Division of the Academy and

5   Training may use the program approved under Section

6   2310-711 of the Department of Public Health Powers and

7   Duties Law of the Civil Administrative Code of Illinois to

8   develop the training required under this paragraph (5).

9   (6) Compliance with the Health Care Violence

10  Prevention Act; training. Training required under this

11  paragraph (6) shall provide an appropriate level of

12  training for Illinois State Police cadets concerning the

13  Health Care Violence Prevention Act.

14  (7) Constitutional law; training. Training required

15  under this paragraph (7) shall instruct Illinois State

16  Police cadets on constitutional and proper use of law

17  enforcement authority, procedural justice, civil rights,

18  human rights, and cultural competency, including implicit

19  bias and racial and ethnic sensitivity.

20  (8) Courtroom testimony; training.

21  (9) Crime victims; training. Training required under

22  this paragraph (9) shall provide instruction in techniques

23  designed to promote effective communication at the initial

24  contact with crime victims and to comprehensively explain

25  to victims and witnesses their rights under the Rights of

26  Crime Victims and Witnesses Act and the Crime Victims
    SB3798 Enrolled      - 15 - LRB104 20700 WRO 34200 b

1   Compensation Act.

2   (10) Criminal law; training.

3   (11) Crisis intervention team and mental health

4   awareness; training. Training required under this

5   paragraph (11) shall include a specialty certification

6   course of at least 40 hours, addressing specialized

7   policing responses to people with mental illnesses. The

8   Division of the Academy and Training shall conduct Crisis

9   Intervention Team training programs that train officers to

10  identify signs and symptoms of mental illness, to

11  de-escalate situations involving individuals who appear to

12  have a mental illness and connect individuals in crisis to

13  treatment. The training shall also include an overview of

14  the Community Emergency Services and Support Act.

15  (12) Cultural diversity; training.

16  (A) The training required under this paragraph

17  (12) shall provide training to Illinois State Police

18  cadets concerning cultural competency and cultural

19  diversity, including sensitivity toward racial and

20  ethnic differences.

21  (B) This training shall include, but not be

22  limited to, an emphasis on the fact that the primary

23  purpose of enforcement of the Illinois Vehicle Code is

24  safety, equal, and uniform and non-discriminatory

25  enforcement under the law.

26  (13) De-escalation and use of force; training.
    SB3798 Enrolled     - 16 - LRB104 20700 WRO 34200 b

1   Training required under this paragraph (13) must consist

2   of at least 6 hours of instruction on use of force

3   techniques, including the use of de-escalation techniques

4   to prevent or reduce the need for force whenever safe and

5   feasible.

6   (14) Domestic violence; training. Training required

7   under this paragraph (14) shall provide aid in

8   understanding the actions of domestic violence victims and

9   abusers and to prevent further victimization of those who

10  have been abused, focusing specifically on looking beyond

11  the physical evidence to the psychology of domestic

12  violence situations, such as the dynamics of the

13  aggressor-victim relationship, separately evaluating

14  claims where both parties claim to be the victim, and

15  long-term effects.

16  (15) Effective recognition of and responses to stress,

17  trauma, and post-traumatic stress; training. Training

18  required under this paragraph (15) shall instruct Illinois

19  State Police cadets to recognize and respond to stress,

20  trauma, and post-traumatic stress experienced by law

21  enforcement officers. The training must be consistent with

22  Section 25 of the Illinois Mental Health First Aid

23  Training Act in a peer setting, including recognizing

24  signs and symptoms of work-related cumulative stress,

25  issues that may lead to suicide, and solutions for

26  intervention with peer support resources.
    SB3798 Enrolled           - 17 - LRB104 20700 WRO 34200 b

1   (16) Elder abuse; training. Training required under

2   this paragraph (16) shall teach Illinois State Police

3   cadets to recognize neglect and financial exploitation

4   against the elderly and adults with disabilities. The

5   training shall also teach Illinois State Police cadets to

6   recognize self-neglect by the elderly and adults with

7   disabilities. In this subparagraph, "adults with

8   disabilities" has the meaning given to that term in the

9   Adult Protective Services Act.

10  (17) Electronic control devices; training. Training

11  required under this paragraph (17) shall include training

12  in the use of electronic control devices, including the

13  psychological and physiological effects of the use of

14  those devices on humans.

15  (18) Epinephrine auto-injector administration;

16  training. Training required under this paragraph (18)

17  shall instruct Illinois State Police cadets to recognize

18  and respond to anaphylaxis. The training must comply with

19  subsection (c) of Section 40 of the Illinois State Police

20  Act.

21  (19) Evidence collection; training. Training required

22  under this paragraph (19) must include proper procedures

23  for collecting, handling, and preserving evidence, and

24  rules of law.

25  (20) Firearms restraining orders; training. Providing

26  instruction on the process used to file a firearms
    SB3798 Enrolled           - 18 - LRB104 20700 WRO 34200 b

1   restraining order and how to identify situations in which

2   a firearms restraining order is appropriate and how to

3   safely promote the usage of the firearms restraining order

4   in different situations.

5   (21) Firearms; training. Successful completion of a

6   40-hour course of training in use of a suitable type

7   firearm shall be a condition precedent to the possession

8   and use of that respective firearm in connection with the

9   officer's official duties. To satisfy the requirements of

10  this Act, the training must include the following:

11  (A) Instruction in the dangers of misuse of the

12  firearm, safety rules, and care and cleaning of the

13  firearm.

14  (B) Practice firing on a range and qualification

15  with the firearm in accordance with the standards

16  established by the Board.

17  (C) Instruction in the legal use of firearms under

18  the Criminal Code of 2012 and relevant court

19  decisions.

20  (D) A forceful presentation of the ethical and

21  moral considerations assumed by any person who uses a

22  firearm.

23  (22) First-aid; training. First-aid training must

24  include cardiopulmonary resuscitation.

25  (23) Hate crimes; training. Training required under

26  this paragraph (23) shall instruct Illinois State Police
    SB3798 Enrolled  - 19 - LRB104 20700 WRO 34200 b

1   cadets in identifying, responding to, and reporting all

2   hate crimes.

3   (24) High-risk traffic stops; training. Training

4   required under this paragraph (24) must consist of at

5   least 6 hours of training focused on high-risk traffic

6   stops.

7   (25) High-speed vehicle chase; training. Training

8   required under this paragraph (25) shall instruct Illinois

9   State Police cadets on the hazards of high-speed police

10  vehicle chases with an emphasis on alternatives to the

11  high-speed vehicle chase.

12  (26) Human relations; training.

13  (27) Human trafficking; training. Training required

14  under this paragraph (27) shall instruct Illinois State

15  Police cadets in the detection and investigation of all

16  forms of human trafficking, including, but not limited to,

17  involuntary servitude under subsection (b) of Section 10-9

18  of the Criminal Code of 2012, involuntary sexual servitude

19  of a minor under subsection (c) of Section 10-9 of the

20  Criminal Code of 2012, and trafficking in persons under

21  subsection (d) of Section 10-9 of the Criminal Code of

22  2012. This program shall be made available to all cadets

23  and Illinois State Police officers.

24  (28) Juvenile law; training. Training required under

25  this paragraph (28) shall instruct Illinois State Police

26  cadets on juvenile law and the proper processing and
    SB3798 Enrolled           - 20 - LRB104 20700 WRO 34200 b

1   handling of juvenile offenders.

2   (29) Mandated reporter; training. Training required

3   under this paragraph (29) must be approved by the

4   Department of Children and Family Services as provided

5   under Section 4 of the Abused and Neglected Child

6   Reporting Act and includes training on the reporting of

7   child abuse and neglect.

8   (30) Mental conditions and crises, training. Training

9   required under this paragraph (30) shall include, without

10  limitation, (A) recognizing the disease of addiction, (B)

11  recognizing situations which require immediate assistance,

12  and (C) responding in a manner that safeguards and

13  provides assistance to individuals in need of mental

14  treatment.

15  (31) Officer wellness and suicide prevention;

16  training. The training required under this paragraph (31)

17  shall include instruction on job-related stress management

18  techniques, skills for recognizing signs and symptoms of

19  work-related cumulative stress, recognition of other

20  issues that may lead to officer suicide, solutions for

21  intervention, and a presentation on available peer support

22  resources.

23  (32) Officer-worn body cameras; training.

24  (A) As used in this paragraph (32), "officer-worn

25  body camera" has the meaning given to that term in

26  Article 10 of the Law Enforcement Officer-Worn Body
    SB3798 Enrolled  - 21 - LRB104 20700 WRO 34200 b

1   Camera Act.

2   (B) The training required under this paragraph

3   (32) shall provide training in the use of officer-worn

4   body cameras to cadets who will use officer-worn body

5   cameras.

6   (33) Opioid antagonists; training.

7   (A) As used in this paragraph (33), "opioid

8   antagonist" has the meaning given to that term in

9   subsection (e) of Section 5-23 of the Substance Use

10  Disorder Act.

11  (B) Training required under this paragraph (33)

12  shall instruct Illinois State Police cadets to

13  administer opioid antagonists.

14  (34) Persons arrested while under the influence of

15  alcohol or drugs; training. Training required under this

16  paragraph (34) shall comply with Illinois State Police

17  policy adopted under Section 2605-54. The training shall

18  be consistent with the Substance Use Disorder Act and

19  shall provide guidance for the arrest of persons under the

20  influence of alcohol or drugs, proper medical attention if

21  warranted, and care and release of those persons from

22  custody. The training shall provide guidance concerning

23  the release of persons arrested under the influence of

24  alcohol or drugs who are under the age of 21 years of age,

25  which shall include, but shall not be limited to,

26  instructions requiring the arresting officer to make a
    SB3798 Enrolled  - 22 - LRB104 20700 WRO 34200 b

1   reasonable attempt to contact a responsible adult who is

2   willing to take custody of the person who is under the

3   influence of alcohol or drugs.

4   (35) Physical training.

5   (36) Post-traumatic stress disorder; training.

6   Training required under this paragraph (36) shall equip

7   Illinois State Police cadets to identify the symptoms of

8   post-traumatic stress disorder and to respond

9   appropriately to individuals exhibiting those symptoms.

10  (37) Report writing; training. Training required under

11  this paragraph (37) shall instruct Illinois State Police

12  cadets on writing reports and proper documentation of

13  statements.

14  (38) Scenario training. At least 12 hours of hands-on,

15  scenario-based role-playing.

16  (39) Search and seizure; training. Training required

17  under this paragraph (39) shall instruct Illinois State

18  Police cadets on search and seizure, including temporary

19  questioning.

20  (40) Sexual assault and sexual abuse; training.

21  Training required under this paragraph (40) shall instruct

22  Illinois State Police cadets on sexual assault and sexual

23  abuse response and report writing training requirements,

24  including, but not limited to, the following:

25  (A) recognizing the symptoms of trauma;

26  (B) understanding the role trauma has played in a
    SB3798 Enrolled            - 23 - LRB104 20700 WRO 34200 b

1   victim's life;

2   (C) responding to the needs and concerns of a

3   victim;

4   (D) delivering services in a compassionate,

5   sensitive, and nonjudgmental manner;

6   (E) interviewing techniques in accordance with the

7   curriculum standards in subsection (f) of Section

8   10.19 of the Illinois Police Training Act;

9   (F) understanding cultural perceptions and common

10  myths of sexual assault and sexual abuse; and

11  (G) report-writing techniques in accordance with

12  the curriculum standards in subsection (f) of Section

13  10.19 of the Illinois Police Training Act and the

14  Sexual Assault Incident Procedure Act.

15  (41) Traffic control and crash investigation;

16  training.

17  (d) The Division of the Academy and Training shall

18 administer and conduct a program consistent with 18 U.S.C.

19 926B and 926C for qualified active and retired Illinois State

20 Police officers.

21 (Source: P.A. 103-34, eff. 1-1-24; 103-939, eff. 1-1-25;

22 103-949, eff. 1-1-25; 104-24, eff. 1-1-26; 104-417, eff.

23 8-15-25; revised 1-29-26.)

24  Section 10. The Illinois Police Training Act is amended by

25 changing Section 10.17 as follows:
   SB3798 Enrolled             - 24 - LRB104 20700 WRO 34200 b

1  (50 ILCS 705/10.17)

2  Sec. 10.17. Crisis Intervention Team (CIT) training;

3 mental health awareness training; certified therapy dog team

4 training and certification.

5  (a) The Illinois Law Enforcement Training Standards Board

6 shall develop and approve a standard curriculum for certified

7 training programs in crisis intervention, including a

8 specialty certification course of at least 40 hours,

9 addressing specialized policing responses to people with

10 mental illnesses. The Board shall conduct Crisis Intervention

11 Team (CIT) training programs that train officers to identify

12 signs and symptoms of mental illness, to de-escalate

13 situations involving individuals who appear to have a mental

14 illness, and connect that person in crisis to treatment.

15 Crisis Intervention Team (CIT) training programs shall be a

16 collaboration between law enforcement professionals, mental

17 health providers, families, and consumer advocates and must

18 minimally include the following components: (1) basic

19 information about mental illnesses and how to recognize them;

20 (2) information about mental health laws and resources; (3)

21 learning from family members of individuals with mental

22 illness and their experiences; and (4) verbal de-escalation

23 training and role-plays; and (5) community response options,

24 including the community response options under the Community

25 Emergency Services and Support Act. Officers who have
    SB3798 Enrolled  - 25 - LRB104 20700 WRO 34200 b

1 successfully completed this program shall be issued a

2 certificate attesting to their attendance of a Crisis

3 Intervention Team (CIT) training program.

4   (b) The Board shall create an introductory course

5 incorporating adult learning models that provides law

6 enforcement officers with an awareness of mental health issues

7 including a history of the mental health system, types of

8 mental health illness including signs and symptoms of mental

9 illness and common treatments and medications, and the

10 potential interactions law enforcement officers may have on a

11 regular basis with these individuals, their families, and

12 service providers including de-escalating a potential crisis

13 situation. This course, in addition to other traditional

14 learning settings, may be made available in an electronic

15 format.

16  (c) The Board shall develop a course and certification

17 program for certified therapy dog teams consisting of officers

18 employing the use of therapy dogs in relation to crisis and

19 emergency response. This program shall aim to ensure that

20 Crisis Intervention Team (CIT) officers and therapy dog teams

21 are available in various regions throughout the State to be

22 dispatched in the event of a crisis.

23  (d) The Board may include model policies regarding

24 community response procedures on its website and may

25 distribute educational and training materials created in

26 consultation with the Department of Human Services to law
    SB3798 Enrolled             - 26 - LRB104 20700 WRO 34200 b

1 enforcement agencies throughout the State.

2   The amendatory changes to this Section made by Public Act

3 101-652 shall take effect January 1, 2022.

4 (Source: P.A. 104-106, eff. 1-1-26.)

5   Section 15. The Emergency Telephone System Act is amended

6 by changing Section 2 and by adding Sections 7.2 and 7.3 as

7 follows:

8   (50 ILCS 750/2) (from Ch. 134, par. 32)

9   (Section scheduled to be repealed on December 31, 2027)

10  Sec. 2. Definitions. As used in this Act, unless the

11 context otherwise requires:

12  "9-1-1 network" means the network used for the delivery of

13 9-1-1 calls and messages over dedicated and redundant

14 facilities to a primary or backup 9-1-1 PSAP that meets the

15 appropriate grade of service.

16  "9-1-1 system" means the geographic area that has been

17 granted an order of authority by the Commission or the

18 Statewide 9-1-1 Administrator to use "9-1-1" as the primary

19 emergency telephone number, including, but not limited to, the

20 network, software applications, databases, CPE components and

21 operational and management procedures required to provide

22 9-1-1 service.

23  "9-1-1 Authority" means an Emergency Telephone System

24 Board or Joint Emergency Telephone System Board that provides
    SB3798 Enrolled  - 27 - LRB104 20700 WRO 34200 b

1 for the management and operation of a 9-1-1 system. "9-1-1

2 Authority" includes the Illinois State Police only to the

3 extent it provides 9-1-1 services under this Act.

4   "9-1-1 System Manager" means the manager, director,

5 administrator, or coordinator who at the direction of his or

6 her Emergency Telephone System Board is responsible for the

7 implementation and execution of the order of authority issued

8 by the Commission or the Statewide 9-1-1 Administrator through

9 the programs, policies, procedures, and daily operations of

10 the 9-1-1 system consistent with the provisions of this Act.

11  "Administrator" means the Statewide 9-1-1 Administrator.

12  "Advanced service" means any telecommunications service

13 with or without dynamic bandwidth allocation, including, but

14 not limited to, ISDN Primary Rate Interface (PRI), that,

15 through the use of a DS-1, T-1, or other un-channelized or

16 multi-channel transmission facility, is capable of

17 transporting either the subscriber's inter-premises voice

18 telecommunications services to the public switched network or

19 the subscriber's 9-1-1 calls to the public agency.

20  "Aggregator" means an entity that ingresses 9-1-1 calls of

21 multiple traffic types or 9-1-1 calls from multiple

22 originating service providers and combines them on a trunk

23 group or groups (or equivalent egress connection arrangement

24 to a 9-1-1 system provider's NG9-1-1 network or system), and

25 that uses the routing information provided in the received

26 call setup signaling to select the appropriate trunk group and
    SB3798 Enrolled  - 28 - LRB104 20700 WRO 34200 b

1 proceeds to signal call setup toward the 9-1-1 system

2 provider. "Aggregator" includes an originating service

3 provider that provides aggregation functions for its own 9-1-1

4 calls. "Aggregator" also includes an aggregation network or an

5 aggregation entity that provides aggregator services for other

6 types of system providers, such as cloud-based services or

7 enterprise networks as its client.

8   "ALI" or "automatic location identification" means the

9 automatic display at the public safety answering point of the

10 address or location of the caller's telephone and

11 supplementary emergency services information of the location

12 from which a call originates.

13  "ANI" or "automatic number identification" means the

14 automatic display of the 10-digit telephone number associated

15 with the caller's telephone number.

16  "Automatic alarm" and "automatic alerting device" mean any

17 device that will access the 9-1-1 system for emergency

18 services upon activation and does not provide for two-way

19 communication.

20  "Answering point" means a PSAP, SAP, Backup PSAP, Unmanned

21 Backup Answering Point, or VAP.

22  "Authorized entity" means an answering point or

23 participating agency other than a decommissioned PSAP.

24  "Backup PSAP" means an answering point that meets the

25 appropriate standards of service and serves as an alternate to

26 the PSAP operating independently from the PSAP at a different
    SB3798 Enrolled       - 29 - LRB104 20700 WRO 34200 b

1 location that has the capability to direct dispatch for the

2 PSAP or otherwise transfer emergency calls directly to an

3 authorized entity. A backup PSAP may accept overflow calls

4 from the PSAP or be activated if the primary PSAP is disabled.

5   "Board" means an Emergency Telephone System Board or a

6 Joint Emergency Telephone System Board created pursuant to

7 Section 15.4.

8   "Bylaws" means a set of regulations that ensure consistent

9 and agreed upon voting and decision-making procedures.

10  "Call back number" means a number used by a PSAP to

11 recontact a location from which a 9-1-1 call was placed,

12 regardless of whether that number is a direct-dial number for

13 a station used to originate a 9-1-1 call.

14  "Carrier" includes a telecommunications carrier and a

15 wireless carrier.

16  "Commission" means the Illinois Commerce Commission.

17  "Computer aided dispatch" or "CAD" means a computer-based

18 system that aids public safety telecommunicators or

19 telecommunicator supervisors by automating selected

20 dispatching and recordkeeping activities.

21  "Direct dispatch" means a 9-1-1 service wherein upon

22 receipt of an emergency call, a public safety telecommunicator

23 or telecommunicator supervisors transmits, without delay,

24 transfer, relay, or referral, all relevant available

25 information to the appropriate public safety personnel or

26 emergency responders.
    SB3798 Enrolled  - 30 - LRB104 20700 WRO 34200 b

1   "Dispatchable location" means a location delivered to the

2 PSAP with a 9-1-1 call that consists of the validated street

3 address of the calling party, plus additional information,

4 such as a suite or apartment identifier, uncertainty data, or

5 similar information, necessary to accurately identify the

6 location of the calling party.

7   "Decommissioned" means the revocation of a PSAPs authority

8 to handle 9-1-1 calls as an answering point within the 9-1-1

9 network.

10  "Diversion" means the obligation or expenditure of a 9-1-1

11 fee or charge for a purpose or function other than the purposes

12 and functions designated by the Federal Communications

13 Commission as acceptable under 47 CFR 9.23. "Diversion"

14 includes distribution of a 9-1-1 fee or charge to a political

15 subdivision that obligates or expends such fees for a purpose

16 or function other than those designated as acceptable by the

17 Federal Communications Commission under 47 CFR 9.23.

18  "DS-1, T-1, or similar un-channelized or multi-channel

19 transmission facility" means a facility that can transmit and

20 receive a bit rate of at least 1.544 megabits per second

21 (Mbps).

22  "Dynamic bandwidth allocation" means the ability of the

23 facility or customer to drop and add channels, or adjust

24 bandwidth, when needed in real time for voice or data

25 purposes.

26  "Emergency call" means any type of request for emergency
    SB3798 Enrolled  - 31 - LRB104 20700 WRO 34200 b

1 assistance through a 9-1-1 network either to the digits 9-1-1

2 or the emergency 24/7 10-digit telephone number for all

3 answering points. An emergency call is not limited to a voice

4 telephone call. It could be a two-way video call, an

5 interactive text, Teletypewriter (TTY), an SMS, an Instant

6 Message, or any new mechanism for communications available in

7 the future. An emergency call occurs when the request for

8 emergency assistance is received by a public safety

9 telecommunicator.

10  "Emergency Telephone System Board" or "ETSB" means (i) a

11 board appointed by the corporate authorities of any county or

12 municipality to provide for the management and operation of a

13 9-1-1 system within the scope of the duties and powers

14 prescribed by this Act or (ii) a joint Emergency Telephone

15 System Board.

16  "EMS personnel" has the meaning given to that term in

17 Section 3.5 of the Emergency Medical Services (EMS) Systems

18 Act.

19  "First responder" means someone designated by a public

20 safety agency who is charged with responding to emergency

21 service requests, including emergency communications

22 professionals, public safety telecommunicators, public safety

23 telecommunicator supervisors, and police, fire, and EMS

24 personnel who operate in the field.

25  "Grade of service" means the NENA Baseline NG9-1-1 as set

26 forth in the NENA i3 Solution prevailing national standard.
    SB3798 Enrolled  - 32 - LRB104 20700 WRO 34200 b

1   "Hearing-impaired individual" means a person with a

2 permanent hearing loss who can regularly and routinely

3 communicate by telephone only through the aid of devices which

4 can send and receive written messages over the telephone

5 network.

6   "Hosted supplemental 9-1-1 service" means a database

7 service that:

8   (1) electronically provides information for 9-1-1 call

9   takers when a call is placed to 9-1-1;

10  (2) allows telephone subscribers to provide

11  information to 9-1-1 to be used in emergency scenarios;

12  (3) collects a variety of formatted data relevant to

13  9-1-1 and first responder needs, which may include, but is

14  not limited to, photographs of the telephone subscribers,

15  physical descriptions, medical information, household

16  data, and emergency contacts;

17  (4) allows for information to be entered by telephone

18  subscribers through a secure website where they can elect

19  to provide as little or as much information as they

20  choose;

21  (5) automatically displays data provided by telephone

22  subscribers to 9-1-1 call takers for all types of

23  telephones when a call is placed to 9-1-1 from a

24  registered and confirmed phone number;

25  (6) (blank);

26  (7) (blank);
    SB3798 Enrolled           - 33 - LRB104 20700 WRO 34200 b

1   (8) (blank);

2   (9) supports the delivery of telephone subscriber

3   information through a secure internet connection to all

4   emergency telephone system boards;

5   (10) works across all 9-1-1 call-taking equipment and

6   allows for the easy transfer of information into a

7   computer aided dispatch system; and

8   (11) may be used to collect information pursuant to an

9   Illinois Premise Alert Program as defined in the Illinois

10  Premise Alert Program (PAP) Act.

11  "Interconnected voice service" means a telecommunications

12 service that:

13  (1) allows users to make and receive calls to and from

14  the public switched telephone network or other phone

15  lines, including both traditional landline and mobile

16  services;

17  (2) enables users to make or receive voice calls to or

18  from telephone numbers assigned to the public switched

19  telephone network, including calls to and from emergency

20  services;

21  (3) requires a connection to the public switched

22  telephone network (PSTN) either directly or through other

23  interconnected services;

24  (4) supports standard telephone functions, such as

25  making and receiving calls, voicemail, and the ability to

26  connect with other telephone networks;
    SB3798 Enrolled  - 34 - LRB104 20700 WRO 34200 b

1   (5) complies with various FCC regulations to ensure

2   user safety, including the requirement to support 9-1-1

3   services, allowing emergency responders to locate the

4   caller; and

5   (6) can be provided over various technologies,

6   including traditional telephone lines, broadband Internet

7   connections via VoIP, and mobile networks.

8   "Interconnected voice service" includes voice over

9 Internet protocol (VoIP) services that are integrated into the

10 public telephone system and the availability of other

11 essential services like number portability and accessibility

12 for people with disabilities.

13  "Interconnected voice over Internet protocol provider" or

14 "Interconnected VoIP provider" has the meaning given to that

15 term under Section 13-235 of the Public Utilities Act.

16  "Joint Emergency Telephone System Board" or "Joint ETSB"

17 means a Joint Emergency Telephone System Board established by

18 intergovernmental agreement of two or more municipalities or

19 counties, or a combination thereof, to provide for the

20 management and operation of a 9-1-1 system.

21  "Key telephone system" means a type of MLTS designed to

22 provide shared access to several outside lines through buttons

23 or keys typically offering identified access lines with direct

24 line appearance or termination on a given telephone set.

25  "Local public agency" means any unit of local government

26 or special purpose district located in whole or in part within
    SB3798 Enrolled           - 35 - LRB104 20700 WRO 34200 b

1 this State that provides or has authority to provide

2 firefighting, police, ambulance, medical, or other emergency

3 services.

4   "Mechanical dialer" means any device that accesses the

5 9-1-1 system without human intervention and does not provide

6 for two-way communication.

7   "Master Street Address Guide" or "MSAG" is a database of

8 street names and house ranges within their associated

9 communities defining emergency service zones (ESZs) and their

10 associated emergency service numbers (ESNs) to enable proper

11 routing of 9-1-1 calls.

12  "Mobile telephone number" or "MTN" means the telephone

13 number assigned to a wireless telephone at the time of initial

14 activation.

15  "Multi-line telephone system" or "MLTS" means a system

16 composed of common control units, telephone sets, control

17 hardware and software, and adjunct systems, including network

18 and premises-based systems, such as Centrex and VoIP, as well

19 as PBX, hybrid, and key telephone systems (as classified by

20 the Federal Communications Commission under 47 CFR Part 68,

21 which includes systems owned or leased by governmental

22 agencies, nonprofit entities, and for-profit businesses.

23 "Multi-line telephone system" or "MLTS" includes the full

24 range of networked communication systems that serve

25 enterprises, including IP-based and cloud-based systems.

26 "Multi-line telephone system" or "MLTS" also includes
   SB3798 Enrolled  - 36 - LRB104 20700 WRO 34200 b

1 outbound-only MLTS that allow users to make 9-1-1 calls but do

2 not enable PSAPs to place a return call directly to the 9-1-1

3 caller.

4  "Network connections" means the number of voice grade

5 communications channels directly between a subscriber and a

6 telecommunications carrier's public switched network, without

7 the intervention of any other telecommunications carrier's

8 switched network, which would be required to carry the

9 subscriber's inter-premises traffic and which connection

10 either (1) is capable of providing access through the public

11 switched network to a 9-1-1 Emergency Telephone System, if one

12 exists, or (2) if no system exists at the time a surcharge is

13 imposed under Section 15.3 or 20, that would be capable of

14 providing access through the public switched network to the

15 local 9-1-1 Emergency Telephone System if one existed. Where

16 multiple voice grade communications channels are connected to

17 a telecommunications carrier's public switched network through

18 a private branch exchange (PBX) service, there shall be

19 determined to be one network connection for each trunk line

20 capable of transporting either the subscriber's inter-premises

21 traffic to the public switched network or the subscriber's

22 9-1-1 calls to the public agency. Where multiple voice grade

23 communications channels are connected to an OSP's public

24 switched network through Centrex type service, the number of

25 network connections shall be equal to the number of PBX trunk

26 equivalents for the subscriber's service or other multiple
    SB3798 Enrolled     - 37 - LRB104 20700 WRO 34200 b

1 voice grade communication channels facility, as determined by

2 reference to any generally applicable exchange access service

3 tariff filed by the subscriber's telecommunications carrier

4 with the Commission.

5   "Network costs" means those recurring costs that directly

6 relate to the operation of the 9-1-1 network as determined by

7 the Statewide 9-1-1 Administrator with the advice of the

8 Statewide 9-1-1 Advisory Board, which may include, but need

9 not be limited to, some or all of the following: costs for

10 interoffice trunks, selective routing charges, transfer lines

11 and toll charges for 9-1-1 services, Automatic Location

12 Information (ALI) database charges, independent local exchange

13 carrier charges and non-system provider charges, carrier

14 charges for third party database for on-site customer premises

15 equipment, backup back-up PSAP trunks for non-system

16 providers, periodic database updates as provided by carrier

17 (also known as "ALI data dump"), regional ALI storage charges,

18 circuits for call delivery (fiber or circuit connection),

19 NG9-1-1 costs, and all associated fees, taxes, and surcharges

20 on each invoice. "Network costs" shall not include radio

21 circuits or toll charges that are other than for 9-1-1

22 services.

23  "Next generation 9-1-1" or "NG9-1-1" means a secure

24 Internet Protocol-based (IP-based) open-standards system

25 comprised of hardware, software, data, and operational

26 policies and procedures that:
    SB3798 Enrolled  - 38 - LRB104 20700 WRO 34200 b

1   (A) provides standardized interfaces from

2   emergency call and message services to support

3   emergency communications;

4   (B) processes all types of emergency calls,

5   including voice, text, data, and multimedia

6   information;

7   (C) acquires and integrates additional emergency

8   call data useful to call routing and handling;

9   (D) delivers the emergency calls, messages, and

10  data to the appropriate public safety answering point

11  and other appropriate emergency entities based on the

12  location of the caller;

13  (E) supports data, video, and other communications

14  needs for coordinated incident response and

15  management; and

16  (F) interoperates with services and networks used

17  by first responders to facilitate emergency response.

18  "Next generation 9-1-1 costs" or "NG9-1-1 costs" means

19 those recurring costs that directly relate to the next

20 generation 9-1-1 service as determined by the Statewide 9-1-1

21 Administrator with the advice of the Statewide 9-1-1 Advisory

22 Board, which may include, but need not be limited to, costs for

23 NENA i3 Core Components (Border Control Function (BCF),

24 Emergency Call Routing Function (ECRF), Location Validation

25 Function (LVF), Emergency Services Routing Proxy (ESRP),

26 Policy Store/Policy Routing Functions (PSPRF), Location
    SB3798 Enrolled     - 39 - LRB104 20700 WRO 34200 b

1 Information Servers (LIS)), Statewide ESInet, and software

2 external to the PSAP (data collection, identity management,

3 aggregation, and GIS functionality).

4   "Next generation 9-1-1 core services" or "NGCS" means a

5 set of services needed to process a 9-1-1 call on an ESInet.

6 "Next generation 9-1-1 core services" or "NGCS" includes, but

7 is not limited to, the ESRP, ECRF, LVF, BCF, bridge, policy

8 store, logging services, and typical IP services, including

9 DNS and DHCP. "Next generation 9-1-1 core services" or "NGCS"

10 does not include the network on which the services operate.

11  "Originating service provider" or "OSP" means the entity

12 that provides services to end users that may be used to

13 originate voice or nonvoice 9-1-1 requests for assistance and

14 who would interconnect, in any of various fashions, to the

15 9-1-1 system provider for purposes of delivering 9-1-1 traffic

16 to the public safety answering points.

17  "Primary place of use" or "PPU" means the residential

18 street address or the primary business street address where a

19 customer primarily uses the mobile telecommunications service.

20 "Primary place of use" or "PPU" does not include a post office

21 box address.

22  "Public agency" means the State, and any unit of local

23 government or special purpose district located in whole or in

24 part within this State, that provides or has authority to

25 provide firefighting, police, ambulance, medical, or other

26 emergency services.
    SB3798 Enrolled      - 40 - LRB104 20700 WRO 34200 b

1   "Public safety agency" means a functional division of a

2 public agency that provides firefighting, police, medical, or

3 other emergency services to respond to and manage emergency

4 incidents. For the purpose of providing wireless service to

5 users of 9-1-1 emergency services, as expressly provided for

6 in this Act, the Illinois State Police may be considered a

7 public safety agency.

8   "Public safety answering point" or "PSAP" means the

9 primary answering location of an emergency call that meets the

10 appropriate standards of service and is responsible for

11 receiving and processing those calls and events according to a

12 specified operational policy.

13  "PSAP representative" means the manager or supervisor of a

14 public safety answering point Public Safety Answering Point

15 (PSAP) who oversees the daily operational functions and is

16 responsible for the overall management and administration of

17 the PSAP.

18  "Public safety telecommunicator" means any person employed

19 in a full-time or part-time capacity at an answering point

20 whose duties or responsibilities include answering, receiving,

21 or transferring an emergency call for dispatch to the

22 appropriate emergency responder.

23  "Public safety telecommunicator supervisor" means any

24 person employed in a full-time or part-time capacity at an

25 answering point or by a 9-1-1 Authority, whose primary duties

26 or responsibilities are to direct, administer, or manage any
    SB3798 Enrolled  - 41 - LRB104 20700 WRO 34200 b

1 public safety telecommunicator and whose responsibilities

2 include answering, receiving, or transferring an emergency

3 call for dispatch to the appropriate emergency responders.

4   "Referral" means a 9-1-1 service in which the public

5 safety telecommunicator provides the calling party with the

6 telephone number of the appropriate public safety agency or

7 other provider of emergency services.

8   "Regular service" means any telecommunications service,

9 other than advanced service, that is capable of transporting

10 either  the       subscriber's        inter-premises      voice

11 telecommunications services to the public switched network or

12 the subscriber's 9-1-1 calls to the public agency.

13  "Relay" means a 9-1-1 service in which the public safety

14 telecommunicator takes the pertinent information from a caller

15 and relays that information to the appropriate public safety

16 agency or other provider of emergency services.

17  "Remit period" means the billing period, one month in

18 duration, for which a wireless carrier remits a surcharge and

19 provides subscriber information by zip code to the Illinois

20 State Police, in accordance with Section 20 of this Act.

21  "Secondary Answering Point" or "SAP" means a location,

22 other than a PSAP, that is able to receive the voice, data, and

23 call back number of NG9-1-1 emergency calls transferred from a

24 PSAP and completes the call taking process by dispatching

25 police, medical, fire, or other emergency responders.

26  "Shared telecommunications services" means the provision
    SB3798 Enrolled  - 42 - LRB104 20700 WRO 34200 b

1 of telecommunications and information management services and

2 equipment within a user group located in discrete private

3 premises in building complexes, campuses, or high-rise

4 buildings by a commercial shared services provider or by a

5 user association, through privately owned customer premises

6 equipment and associated data processing and information

7 management services. The term "shared telecommunications

8 services" includes the provisioning of connections to the

9 facilities of a local exchange carrier or an interexchange

10 carrier.

11  "Statewide behavioral health crisis system" means the core

12 elements or pillars of the crisis system and includes, but is

13 not limited to, Illinois 9-8-8 Lifeline Contact Centers,

14 community crisis response services, including mobile crisis

15 teams, and crisis receiving and stabilization facilities and

16 programs, including living room programs.

17  "Subscriber" means an individual or entity to whom a

18 wireless, wireline, or VoIP service account or number has been

19 assigned by a carrier, other than an account or number

20 associated with prepaid wireless telecommunication service.

21  "System" means the communications equipment, related

22 software applications, and databases required to produce a

23 response by the appropriate emergency public safety agency or

24 other provider of emergency services as a result of an

25 emergency call being placed to 9-1-1.

26  "System provider" means the contracted entity providing
    SB3798 Enrolled  - 43 - LRB104 20700 WRO 34200 b

1 9-1-1 network and database services.

2   "Telecommunications carrier" means those entities included

3 within the definition specified in Section 13-202 of the

4 Public Utilities Act, and includes those carriers acting as

5 resellers of telecommunications services. "Telecommunications

6 carrier" includes telephone systems operating as mutual

7 concerns. "Telecommunications carrier" does not include a

8 wireless carrier.

9   "Telecommunications technology" means equipment that can

10 send and receive written messages over the telephone network.

11  "Transfer" means a 9-1-1 service in which the public

12 safety telecommunicator, who receives an emergency call,

13 transmits, redirects, or conferences that call to the

14 appropriate public safety agency or other provider of

15 emergency services. "Transfer" includes calls transferred,

16 within the statewide NG9-1-1 system and to surrounding states

17 NG9-1-1 Systems using a SIP URI. "Transfer" shall not include

18 (1) a relay or referral of the information without

19 transferring the caller or (2) calls transferred to a 10-digit

20 number where a SIP URI is available.

21  "Transmitting messages" shall have the meaning given to

22 that term under Section 8-11-2 of the Illinois Municipal Code.

23  "Trunk line" means a transmission path, or group of

24 transmission paths, connecting a subscriber's PBX to a

25 telecommunications carrier's public switched network. In the

26 case of regular service, each voice grade communications
    SB3798 Enrolled           - 44 - LRB104 20700 WRO 34200 b

1 channel or equivalent amount of bandwidth capable of

2 transporting either the subscriber's inter-premises voice

3 telecommunications services to the public switched network or

4 the subscriber's 9-1-1 calls to the public agency shall be

5 considered a trunk line, even if it is bundled with other

6 channels or additional bandwidth. In the case of advanced

7 service, each DS-1, T-1, or other un-channelized or

8 multi-channel transmission facility that is capable of

9 transporting either the subscriber's inter-premises voice

10 telecommunications services to the public switched network or

11 the subscriber's 9-1-1 calls to the public agency shall be

12 considered a single trunk line, even if it contains multiple

13 voice grade communications channels or otherwise supports 2 or

14 more voice grade calls at a time; provided, however, that each

15 additional increment of up to 24 voice grade channels of

16 transmission capacity that is capable of transporting either

17 the subscriber's inter-premises voice telecommunications

18 services to the public switched network or the subscriber's

19 9-1-1 calls to the public agency shall be considered an

20 additional trunk line.

21  "Unmanned backup answering point" means an answering point

22 that serves as an alternate to the PSAP at an alternate

23 location and is typically unmanned but can be activated if the

24 primary PSAP is disabled.

25  "Virtual answering point" or "VAP" means a temporary or

26 nonpermanent location that is capable of receiving an
    SB3798 Enrolled     - 45 - LRB104 20700 WRO 34200 b

1 emergency call, contains a fully functional worksite that is

2 not bound to a specific location, but rather is portable and

3 scalable, connecting public safety telecommunicators to the

4 work process, and is capable of completing the call

5 dispatching process.

6   "Voice grade Voice-grade call" or "VGC" means a

7 telecommunications service that allows for the transmission of

8 voice signals with sufficient quality for effective

9 communication.

10  "Voice-impaired individual" means a person with a

11 permanent speech disability which precludes oral

12 communication, who can regularly and routinely communicate by

13 telephone only through the aid of devices which can send and

14 receive written messages over the telephone network.

15  "Wireless" means the delivery of a wireless 9-1-1 call in

16 accordance with applicable Federal Communications Commission

17 regulations.

18  "Wireless carrier" means a provider of two-way cellular,

19 broadband PCS, geographic area 800 MHZ and 900 MHZ Commercial

20 Mobile Radio Service (CMRS), Wireless Communications Service

21 (WCS), or other Commercial Mobile Radio Service (CMRS), as

22 defined by the Federal Communications Commission, offering

23 radio communications that may provide fixed, mobile, radio

24 location, or satellite communication services to individuals

25 or businesses within its assigned spectrum block and

26 geographical area or that offers real-time, two-way voice
    SB3798 Enrolled        - 46 - LRB104 20700 WRO 34200 b

1 service that is interconnected with the public switched
2 network, including a reseller of such service.
3 (Source: P.A. 103-366, eff. 1-1-24; 104-204, eff. 8-15-25;
4 revised 12-12-25.)

5   (50 ILCS 750/7.2 new)

6   Sec. 7.2. Required compliance with the Community Emergency

7 Services and Support Act Protocols. Beginning July 1, 2027,

8 all public safety answering points shall comply with the

9 protocols established under the Community Emergency Services

10 and Support Act.

11  (50 ILCS 750/7.3 new)

12  Sec. 7.3. Monitoring PSAP compliance with the Community

13 Emergency Services and Support Act.

14  (a) The Office of the Statewide 9-1-1 Administrator shall

15 ensure that PSAPs comply with the requirements of Section 7.2.

16 To ensure that PSAPs comply with the requirements of Section

17 7.2, the Office of the Statewide 9-1-1 Administrator shall

18 monitor every PSAP.

19  (b) The Office of the Statewide 9-1-1 Administrator shall

20 consult with the Illinois Department of Human Services to

21 support PSAP compliance with the Community Emergency Services

22 and Support Act. In carrying out this responsibility, the

23 Illinois Department of Human Services shall provide

24 consultation, resources, collaboration, and guidance to the
    SB3798 Enrolled  - 47 - LRB104 20700 WRO 34200 b

 1 Statewide 9-1-1 Administrator, as appropriate, to support PSAP
 2 compliance with the Community Emergency Services and Support
 3 Act. The guidance shall include required data elements,
 4 reporting formats, and a mechanism for reporting provider
 5 service data to support monitoring, verification, and quality
 6 improvement. The Office of the Statewide 9-1-1 Administrator
 7 shall, with input from the Statewide 9-1-1 Advisory Board,
 8 relevant stakeholders, and subject matter experts, adopt rules
 9 to implement this Section and ensure compliance with Section
10 7.2.

11  Section 20. The Community Emergency Services and Support

12 Act is amended by changing Sections 5, 15, 20, 25, 30, 35, 40,

13 45, 50, 65, and 70 and by adding Section 75 as follows:

14  (50 ILCS 754/5)

15  Sec. 5. Findings. The General Assembly recognizes that the

16 Illinois Department of Human Services Division of Behavioral

17 Health and Recovery Division of Mental Health is preparing to

18 provide mobile mental and behavioral health services to all

19 Illinoisans as part of the federally mandated adoption of the

20 9-8-8 phone number. The General Assembly also recognizes that

21 many cities and some states have successfully established

22 mobile emergency mental and behavioral health services as part

23 of their emergency response system to support people who need

24 such support and do not present a threat of physical violence
    SB3798 Enrolled      - 48 - LRB104 20700 WRO 34200 b

1 to the mobile mental health relief providers. In light of that

2 experience, the General Assembly finds that in order to

3 promote and protect the health, safety, and welfare of the

4 public, it is necessary and in the public interest to provide

5 emergency response, with or without medical transportation, to

6 individuals requiring mental health or behavioral health

7 services in a manner that is substantially equivalent to the

8 response already provided to individuals who require emergency

9 physical health care.

10  The General Assembly also recognizes the history of

11 vulnerable populations being subject to unwarranted

12 involuntary commitment or other human rights violations

13 instead of receiving necessary care during acute crises which

14 may contribute to an understandable apprehension of behavioral

15 health services among individuals who have historically been

16 subject to these practices. The General Assembly intends for

17 the Mobile Mental Health Relief Providers regulated by this

18 Act to assist with crises that do not rise to the level of

19 involuntary commitment. However, the General Assembly also

20 recognizes that Mobile Mental Health Relief Providers may,

21 during the course of assisting with a crisis, encounter

22 individuals who present an imminent threat of injury to

23 themselves or others unless they receive assistance through

24 the involuntary commitment process. This Act intends to

25 balance concerns about misuse of the involuntary commitment

26 process with the need for emergency care for individuals whose
    SB3798 Enrolled            - 49 - LRB104 20700 WRO 34200 b

1 crisis presents an imminent threat of injury.
2 (Source: P.A. 103-105, eff. 6-27-23; 104-155, eff. 8-1-25.)

3   (50 ILCS 754/15)

4   Sec. 15. Definitions. As used in this Act:

5   "Chemical restraint" means any drug used for discipline or

6 convenience and not required to treat medical symptoms.

7   "Community services" and "community-based mental or

8 behavioral health services" include both public and private

9 settings.

10  "Department" means the Department of Human Services.

11  "Division of Mental Health" means the Division of Mental

12 Health of the Department of Human Services.

13  "Emergency" means an emergent circumstance caused by a

14 health condition, regardless of whether it is perceived as

15 physical, mental, or behavioral in nature, for which an

16 individual may require prompt care, support, or assessment at

17 the individual's location.

18  "Emergency dispatch protocol" means a nationally

19 recognized protocol established under the Emergency Medical

20 Services (EMS) Systems Act approved by the local medical

21 director in coordination with the local PSAP and appropriate

22 local responders.

23  "Mental or behavioral health" means any health condition

24 involving changes in thinking, emotion, or behavior, and that

25 the medical community treats as distinct from physical health
    SB3798 Enrolled  - 50 - LRB104 20700 WRO 34200 b

1 care.

2   "Mobile mental health relief provider" means a mobile

3 crisis response team or a mental health professional who

4 engages with individuals person engaging with a member of the

5 public to provide the mobile mental and behavioral health

6 services service established in conjunction with the

7 Department Division of Mental Health establishing the 9-8-8

8 emergency number. "Mobile mental health relief provider" may

9 include paramedics (EMT-Ps), emergency medical technicians

10 (EMTs), or other medical personnel; individuals with lived

11 experience; or community responders who are trained to provide

12 mobile behavioral health crisis services and who have agreed

13 to meet the requirements set forth by the Department does not

14 include a Paramedic (EMT-P) or EMT, as those terms are defined

15 in the Emergency Medical Services (EMS) Systems Act, unless

16 that responding agency has agreed to provide a specialized

17 response in accordance with the Division of Mental Health's

18 services offered through its 9-8-8 number and has met all the

19 requirements to offer that service through that system.

20  "Physical health" means a health condition that the

21 medical community treats as distinct from mental or behavioral

22 health care.

23  "Physical restraint" means any manual method or physical

24 or mechanical device, material, or equipment attached or

25 adjacent to an individual's body that the individual cannot

26 easily remove and restricts freedom of movement or normal
    SB3798 Enrolled   - 51 - LRB104 20700 WRO 34200 b

1 access to one's body. "Physical restraint" does not include a

2 seat belt if it is used during transportation of an individual

3 and the individual has access to the mechanism that releases

4 the seat belt.

5   "Public safety answering point" or "PSAP" means the

6 primary answering location of an emergency call that meets the

7 appropriate standards of service and is responsible for

8 receiving and processing those calls and events according to a

9 specified operational policy.

10  "Treatment relationship" means an active association with

11 a mental or behavioral care provider able to respond in an

12 appropriate amount of time to requests for care.

13 (Source: P.A. 103-105, eff. 6-27-23; 104-155, eff. 8-1-25.)

14  (50 ILCS 754/20)

15  Sec. 20. Coordination with the Department Division of

16 Mental Health. Each 9-1-1 PSAP and provider of emergency

17 services dispatched through a 9-1-1 system must coordinate

18 with the mobile mental and behavioral health services

19 established by the Department Division of Mental Health so

20 that the following State goals and State prohibitions are met

21 whenever a person interacts with one of these entities for the

22 purpose of seeking emergency mental and behavioral health care

23 or when one of these entities recognizes the appropriateness

24 of providing mobile mental or behavioral health care to an

25 individual with whom they have engaged. The Department
    SB3798 Enrolled        - 52 - LRB104 20700 WRO 34200 b

1 Division of Mental Health is also directed to provide guidance
2 regarding whether and how these entities should coordinate
3 with mobile mental and behavioral health services when
4 responding to individuals who appear to be in a mental or
5 behavioral health emergency while engaged in conduct alleged
6 to constitute a non-violent misdemeanor.
7 (Source: P.A. 102-580, eff. 1-1-22; 103-105, eff. 6-27-23.)

8   (50 ILCS 754/25)

9   Sec. 25. State goals.

10  (a) 9-1-1 PSAPs, emergency services dispatched through

11 9-1-1 PSAPs, and the mobile mental and behavioral health

12 service established by the Department Division of Mental

13 Health must coordinate their services so that the State goals

14 listed in this Section are achieved. This coordination may be,

15 but is not required to be, accomplished through the use of

16 Memoranda of Understanding (MOUs) or other similar agreements

17 with the intent of ensuring best practices of interoperability

18 and facilitating interagency cooperation. Appropriate mobile

19 response service for mental and behavioral health emergencies

20 shall be available regardless of whether the initial contact

21 was with 9-8-8, with 9-1-1, or directly with an emergency

22 service dispatched through 9-1-1. Appropriate mobile response

23 services must:

24  (1) whenever possible, ensure that individuals

25  experiencing mental or behavioral health crises are
    SB3798 Enrolled  - 53 - LRB104 20700 WRO 34200 b

1   diverted from hospitalization or incarceration and are

2   instead linked with available appropriate community

3   services;

4   (2) include the option of on-site care if that type of

5   care is appropriate and does not override the care

6   decisions of the individual receiving care. Providing care

7   in the community, through methods like mobile crisis

8   units, is encouraged. If effective care is provided on

9   site, and if it is consistent with the care decisions of

10  the individual receiving the care, further transportation

11  to other medical providers is not required by this Act;

12  (3) recommend appropriate referrals for available

13  community services if the individual receiving on-site

14  care is not already in a treatment relationship with a

15  service provider or is unsatisfied with their current

16  service providers. The referrals shall take into

17  consideration waiting lists and copayments, which may

18  present barriers to access; and

19  (4) subject to the care decisions of the individual

20  receiving care, coordinate transportation for any

21  individual experiencing a mental or behavioral health

22  emergency to the most integrated and least restrictive

23  setting feasible. A mobile crisis response team may

24  provide transportation if the mobile crisis response team

25  is appropriately equipped and staffed to do so.

26  (b) Prioritize requests for emergency assistance. 9-1-1
    SB3798 Enrolled             - 54 - LRB104 20700 WRO 34200 b

1 PSAPs, emergency services dispatched through 9-1-1 PSAPs, and

2 the mobile mental and behavioral health service established by

3 the Department Division of Mental Health must provide guidance

4 for prioritizing calls for assistance and maximum response

5 time in relation to the type of emergency reported.

6   (c) Provide appropriate response times. From the time of

7 first notification, 9-1-1 PSAPs, emergency services dispatched

8 through 9-1-1 PSAPs, and the mobile mental and behavioral

9 health service established by the Department Division of

10 Mental Health must provide the response within a response time

11 appropriate to the care requirements of the individual with an

12 emergency.

13  (d) Require appropriate mobile mental health relief

14 provider training. Mobile mental health relief providers must

15 have adequate training to address the needs of individuals

16 experiencing a mental or behavioral health emergency. Adequate

17 training at least includes:

18  (1) training in de-escalation techniques;

19  (2) knowledge of local community services and

20  supports;

21  (3) training in respectful interaction with people

22  experiencing mental or behavioral health crises, including

23  the concepts of stigma and respectful language;

24  (4) training in recognizing and working with people

25  with neurodivergent and developmental disability diagnoses

26  and in the techniques available to help stabilize and
    SB3798 Enrolled            - 55 - LRB104 20700 WRO 34200 b

1   connect them to further services; and

2   (5) training in the involuntary commitment process, in

3   identification of situations that meet the standards for

4   involuntary commitment, and in cultural competencies and

5   social biases to guard against any group being

6   disproportionately subjected to the involuntary commitment

7   process or the use of the process not warranted under the

8   legal standard for involuntary commitment.

9   (e) Require minimum team staffing. The Department Division

10 of Mental Health, in consultation with the Regional Advisory

11 Committees created in Section 40, shall determine the

12 appropriate credentials for the mental health providers

13 responding to calls, including to what extent the mobile

14 mental health relief providers must have certain credentials

15 and licensing, and to what extent the mobile mental health

16 relief providers can be peer support professionals.

17  (f) Require training from individuals with lived

18 experience. Training shall be provided by individuals with

19 lived experience to the extent available.

20  (g) Adopt guidelines directing referral to restrictive

21 care settings. Mobile mental health relief providers must have

22 guidelines to follow when considering whether to refer an

23 individual to more restrictive forms of care, like emergency

24 room or hospital settings.

25  (h) Specify regional best practices. Mobile mental health

26 relief providers providing these services must do so
    SB3798 Enrolled     - 56 - LRB104 20700 WRO 34200 b

1 consistently with best practices, which include respecting the

2 care choices of the individuals receiving assistance. Regional

3 best practices may be broken down into sub-regions, as

4 appropriate to reflect local resources and conditions. With

5 the agreement of the impacted EMS Regions, providers of

6 emergency response to physical emergencies may participate in

7 another EMS Region for mental and behavioral response, if that

8 participation shall provide a better service to individuals

9 experiencing a mental or behavioral health emergency.

10  (i) Adopt a system for directing care in advance of an

11 emergency. The Department Division of Mental Health shall

12 select and publicly identify a system that allows individuals

13 who voluntarily chose to do so to provide confidential

14 advanced care directions to individuals providing services

15 under this Act. No system for providing advanced care

16 direction may be implemented unless the Department Division of

17 Mental Health approves it as confidential, available to

18 individuals at all economic levels, and non-stigmatizing. The

19 Department Division of Mental Health may defer this

20 requirement for providing a system for advanced care direction

21 if it determines that no existing systems can currently meet

22 these requirements.

23  (j) Train dispatching staff. The personnel staffing 9-1-1,

24 3-1-1, or other emergency response intake systems must be

25 provided with and complete adequate training to assess whether

26 coordinating with 9-8-8 is appropriate that is tailored to
    SB3798 Enrolled              - 57 - LRB104 20700 WRO 34200 b

1 their roles.

2   (k) Establish protocol for emergency responder

3 coordination. The Department Division of Mental Health shall

4 establish a protocol for mobile mental health relief

5 providers, law enforcement, and fire and ambulance services to

6 request assistance from each other, and train these groups on

7 the protocol.

8   (l) Integrate law enforcement. The Department Division of

9 Mental Health shall provide for law enforcement to request

10 mobile mental health relief provider assistance whenever law

11 enforcement engages an individual appropriate for services

12 under this Act. If law enforcement would typically request EMS

13 assistance when it encounters an individual with a physical

14 health emergency, law enforcement shall similarly dispatch

15 mental or behavioral health personnel or medical

16 transportation when it encounters an individual in a mental or

17 behavioral health emergency.

18  (m) Mobile Crisis Response and 9-8-8 are both

19 around-the-clock crisis services that must be considered

20 alongside other crisis resources when initially screening an

21 individual contacting a 9-1-1 PSAP. Accordingly, when

22 indicated, 9-1-1 PSAPs shall open and use the relevant

23 emergency dispatch protocol to ensure all individuals

24 contacting a 9-1-1 PSAP when a behavioral health crisis is

25 indicated have access to a non-law enforcement, behavioral

26 health response and shall follow approved protocols and
    SB3798 Enrolled          - 58 - LRB104 20700 WRO 34200 b

1 processes under this Act.

2   (n) PSAP telecommunicators, 9-8-8 crisis counselors, and

3 mobile mental health relief providers shall be provided with

4 and complete training necessary to support the implementation

5 of this Act that is tailored to their roles, as approved by the

6 Department or the Department's designee.

7   (o) 9-1-1 PSAPs, 9-8-8 providers, and mobile mental health

8 relief providers shall provide required data using the format

9 and data definitions specified by the Department. The

10 information may be used to evaluate implementation, monitor

11 compliance with this Act, and support improvement efforts.

12 (Source: P.A. 103-105, eff. 6-27-23; 104-155, eff. 8-1-25;

13 revised 12-12-25.)

14  (50 ILCS 754/30)

15  Sec. 30. State prohibitions. 9-1-1 PSAPs, emergency

16 services dispatched through 9-1-1 PSAPs, and the mobile mental

17 and behavioral health service established by the Department

18 Division of Mental Health must coordinate their services so

19 that, based on the information provided to them, the following

20 State prohibitions are avoided:

21  (a) Law enforcement responsibility for providing mental

22 and behavioral health care. In any area where mobile mental

23 health relief providers are available for dispatch, law

24 enforcement shall not be dispatched to respond to an

25 individual requiring mental or behavioral health care unless
    SB3798 Enrolled  - 59 - LRB104 20700 WRO 34200 b

1 that individual is (i) involved in a suspected violation of

2 the criminal laws of this State, or (ii) presents a threat of

3 physical injury to self or others. Mobile mental health relief

4 providers are not considered available for dispatch under this

5 Section if 9-8-8 reports that it cannot dispatch appropriate

6 service within the maximum response times established by each

7 Regional Advisory Committee under Section 45.

8   (1) Standing on its own or in combination with each

9   other, the fact that an individual is experiencing a

10  mental or behavioral health emergency, or has a mental

11  health, behavioral health, or other diagnosis, is not

12  sufficient to justify an assessment that the individual is

13  a threat of physical injury to self or others, or requires

14  a law enforcement response to a request for emergency

15  response or medical transportation.

16  (2) If, based on its assessment of the threat to

17  public safety, law enforcement would not accompany medical

18  transportation responding to a physical health emergency,

19  unless requested by mobile mental health relief providers,

20  law enforcement may not accompany emergency response or

21  medical transportation personnel responding to a mental or

22  behavioral health emergency that presents an equivalent

23  level of threat to self or public safety.

24  (3) Without regard to an assessment of threat to self

25  or threat to public safety, law enforcement may station

26  personnel so that they can rapidly respond to requests for
    SB3798 Enrolled  - 60 - LRB104 20700 WRO 34200 b

1   assistance from mobile mental health relief providers if

2   law enforcement does not interfere with the provision of

3   emergency response or transportation services. To the

4   extent practical, not interfering with services includes

5   remaining sufficiently distant from or out of sight of the

6   individual receiving care so that law enforcement presence

7   is unlikely to escalate the emergency.

8   (b) Mobile mental health relief provider involvement in

9 involuntary commitment. Mobile mental health relief providers

10 may participate in the involuntary commitment process only to

11 the extent permitted under the Mental Health and Developmental

12 Disabilities Code. The Department Division of Behavioral

13 Health shall, in consultation with each Regional Advisory

14 Committee, as appropriate, monitor the use of involuntary

15 commitment under this Act and provide systemic recommendations

16 to improve outcomes for those subject to commitment.

17  (c) Use of law enforcement for transportation. In any area

18 where mobile mental health relief providers are available for

19 dispatch, unless requested by mobile mental health relief

20 providers, law enforcement shall not be used to provide

21 transportation to access mental or behavioral health care, or

22 travel between mental or behavioral health care providers,

23 except where (i) no alternative is available; (ii) the

24 individual requests transportation from law enforcement and

25 law enforcement mutually agrees to provide transportation; or

26 (iii) the Mental Health and Developmental Disabilities Code
    SB3798 Enrolled          - 61 - LRB104 20700 WRO 34200 b

1 requires or permits law enforcement to provide transportation.

2   (d) Reduction of educational institution obligations. The

3 services coordinated under this Act may not be used to replace

4 any service an educational institution is required to provide

5 to a student. It shall not substitute for appropriate special

6 education and related services that schools are required to

7 provide by any law.

8   (e) This Section is operative beginning on the date the 3

9 conditions in Section 65 are met or July 1, 2025, whichever is

10 earlier.

11 (Source: P.A. 103-105, eff. 6-27-23; 103-645, eff. 7-1-24;

12 104-155, eff. 8-1-25.)

13  (50 ILCS 754/35)

14  Sec. 35. Non-violent misdemeanors. The Department's

15 Division of Mental Health's Guidance for 9-1-1 PSAPs and

16 emergency services dispatched through 9-1-1 PSAPs for

17 coordinating the response to individuals who appear to be in a

18 mental or behavioral health emergency while engaging in

19 conduct alleged to constitute a non-violent misdemeanor shall

20 promote the following:

21  (a) Prioritization of Health Care. To the greatest

22  extent practicable, community-based mental or behavioral

23  health services should be provided before addressing law

24  enforcement objectives.

25  (b) Diversion from Further Criminal Justice
    SB3798 Enrolled             - 62 - LRB104 20700 WRO 34200 b

1   Involvement. To the greatest extent practicable,

2   individuals should be referred to health care services

3   with the potential to reduce the likelihood of further law

4   enforcement engagement and referral to a pre-arrest or

5   pre-booking case management unit should be prioritized in

6   any areas served by pre-arrest or pre-booking case

7   management.

8 (Source: P.A. 102-580, eff. 1-1-22; 103-105, eff. 6-27-23.)

9   (50 ILCS 754/40)

10  Sec. 40. Statewide Advisory Committee.

11  (a) The Department Division of Mental Health shall

12 establish a Statewide Advisory Committee to review and make

13 recommendations for aspects of coordinating 9-1-1 and the

14 9-8-8 mobile mental health response system most appropriately

15 addressed on a State level.

16  (b) Issues to be addressed by the Statewide Advisory

17 Committee include, but are not limited to, addressing changes

18 necessary in 9-1-1 call taking protocols and scripts used in

19 9-1-1 PSAPs where those protocols and scripts are based on or

20 otherwise dependent on national providers for their operation.

21  (c) The Statewide Advisory Committee shall recommend a

22 system for gathering data related to the coordination of the

23 9-1-1 and 9-8-8 systems for purposes of allowing the parties

24 to make ongoing improvements in that system. As practical, the

25 system shall attempt to determine issues, which may include,
    SB3798 Enrolled          - 63 - LRB104 20700 WRO 34200 b

1 but are not limited to:

2   (1) the volume of calls coordinated between 9-1-1 and

3   9-8-8;

4   (2) the volume of referrals from other first

5   responders to 9-8-8;

6   (3) the volume and type of calls deemed appropriate

7   for referral to 9-8-8 but could not be served by 9-8-8

8   because of capacity restrictions or other reasons;

9   (4) the appropriate information to improve

10  coordination between 9-1-1 and 9-8-8;

11  (5) the appropriate information to improve the 9-8-8

12  system, if the information is most appropriately gathered

13  at the 9-1-1 PSAPs; and

14  (6) the number of instances of mobile mental health

15  relief providers initiating petitions for involuntary

16  commitment, broken down by county and contracting entity

17  employing the petitioning mobile mental health relief

18  providers and the aggregate demographic data of the

19  individuals subject to those petitions.

20  (d) The Statewide Advisory Committee shall consist of:

21  (1) the Statewide 9-1-1 Administrator, ex officio;

22  (2) one representative designated by the Illinois

23  Chapter of National Emergency Number Association (NENA);

24  (3) one representative designated by the Illinois

25  Chapter of Association of Public Safety Communications

26  Officials (APCO);
    SB3798 Enrolled   - 64 - LRB104 20700 WRO 34200 b

1   (4) one representative of the Division of Behavioral

2   Health and Recovery of the Department of Human Services

3   Mental Health;

4   (5) one representative of the Illinois Department of

5   Public Health;

6   (6) one representative of a statewide organization of

7   EMS responders;

8   (7) one representative of a statewide organization of

9   fire chiefs;

10  (8) two representatives of statewide organizations of

11  law enforcement;

12  (9) two representatives of mental health, behavioral

13  health, or substance abuse providers; and

14  (10) six four representatives of advocacy

15  organizations either led by or consisting primarily of

16  individuals with intellectual or developmental

17  disabilities, individuals with behavioral disabilities, or

18  individuals with lived experience; and .

19  (11) one representative of the Division of

20  Developmental Disabilities of the Department of Human

21  Services.

22  (e) The members of the Statewide Advisory Committee, other

23 than the Statewide 9-1-1 Administrator, shall be appointed by

24 the Secretary of Human Services.

25  (f) The Statewide Advisory Committee shall continue to

26 meet until this Act has been fully implemented, as determined
    SB3798 Enrolled   - 65 - LRB104 20700 WRO 34200 b

1 by the Department Division of Mental Health, and mobile mental
2 health relief providers are available in all parts of
3 Illinois. The Department Division of Mental Health may
4 reconvene the Statewide Advisory Committee at its discretion
5 after full implementation of this Act.
6 (Source: P.A. 103-105, eff. 6-27-23; 104-155, eff. 8-1-25.)

7   (50 ILCS 754/45)

8   Sec. 45. Regional Advisory Committees.

9   (a) The Department Division of Mental Health shall

10 establish Regional Advisory Committees in each EMS Region to

11 advise on regional issues related to emergency response

12 systems for mental and behavioral health. The Secretary of

13 Human Services shall appoint the members of the Regional

14 Advisory Committees. Each Regional Advisory Committee shall

15 consist of:

16  (1) representatives of the 9-1-1 PSAPs in the region;

17  (2) representatives of the EMS Medical Directors

18  Committee, as constituted under the Emergency Medical

19  Services (EMS) Systems Act, or other similar committee

20  serving the medical needs of the jurisdiction;

21  (3) representatives of law enforcement officials with

22  jurisdiction in the Emergency Medical Services (EMS)

23  Regions;

24  (4) representatives of both the EMS providers and the

25  unions representing EMS or emergency mental and behavioral
    SB3798 Enrolled          - 66 - LRB104 20700 WRO 34200 b

1   health responders, or both; and

2   (5) advocates from the mental health, behavioral

3   health, intellectual disability, and developmental

4   disability communities.

5   If no person is willing or available to fill a member's

6 seat for one of the required areas of representation on a

7 Regional Advisory Committee under paragraphs (1) through (5),

8 the Secretary of Human Services shall adopt procedures to

9 ensure that a missing area of representation is filled once a

10 person becomes willing and available to fill that seat.

11  (b) The majority of advocates on the Regional Advisory

12 Committee must either be individuals with a lived experience

13 of a condition commonly regarded as a mental health or

14 behavioral health disability, developmental disability, or

15 intellectual disability or be from organizations primarily

16 composed of such individuals. The members of the Committee

17 shall also reflect the racial demographics of the jurisdiction

18 served. To achieve the requirements of this subsection, the

19 Department Division of Mental Health must establish a clear

20 plan and regular course of action to engage, recruit, and

21 sustain areas of established participation. The plan and

22 actions taken must be shared with the general public.

23  (c) Subject to the oversight of the Department of Human

24 Services Division of Mental Health, the EMS Medical Directors

25 Committee or a chair appointed in agreement of the Department

26 Division of Mental Health and the EMS Medical Directors
    SB3798 Enrolled   - 67 - LRB104 20700 WRO 34200 b

 1 Committee is responsible for convening the meetings of the
 2 committee. Qualifications for appointment as chair under this
 3 subsection include a demonstrated understanding of the tasks
 4 of the Regional Advisory Committee as well as standing within
 5 the region as a leader capable of building consensus for the
 6 purpose of achieving the tasks assigned to the committee.
 7 Impacted units of local government may also have
 8 representatives on the committee subject to approval by the
 9 Department Division of Mental Health, if this participation is
10 structured in such a way that it does not give undue weight to
11 any of the groups represented.
12 (Source: P.A. 102-580, eff. 1-1-22; 103-105, eff. 6-27-23;
13 103-645, eff. 7-1-24.)

14  (50 ILCS 754/50)

15  Sec. 50. Regional Advisory Committee responsibilities.

16  (a) Each Regional Advisory Committee and subregional

17 committee established by the Regional Advisory Committee are

18 responsible for designing the local protocols to allow its

19 region's or subregion's 9-1-1 call centers and emergency

20 responders to coordinate their activities with 9-8-8 as

21 required by this Act and monitoring current operation to

22 advise on ongoing adjustments to the local protocols.

23  (b) A subregional committee, which may be convened by a

24 majority vote of a Regional Advisory Committee, must include

25 members that are representative of all required categories of
    SB3798 Enrolled      - 68 - LRB104 20700 WRO 34200 b

1 the full Regional Advisory Committee and must provide guidance

2 to the Regional Advisory Committees on adjustments that need

3 to be made for local level operationalization of protocols.

4   (1) Any subregional committee formed shall be

5   comprised of at least 25% of individuals with lived

6   experience of a condition commonly regarded as a mental

7   health or behavioral health disability, developmental

8   disability, or intellectual disability; guardians of such

9   individuals; or individuals from mental or behavioral

10  health providers, groups, or networks.

11  (2) Each member of a subregional committee must be

12  approved by a majority of Regional Advisory Committee

13  members, but is not required to be a member of the Regional

14  Advisory Committee.

15  (3) Meetings of subregional committees shall be

16  accessible to all members of the Regional Advisory

17  Committee and interested stakeholders.

18  (4) Subregional committees shall also provide a list

19  of their members to their Regional Advisory Committee,

20  share meeting dates and locations with Regional Advisory

21  Committee members and the public, and make meeting minutes

22  available to the Regional Advisory Committee following

23  each meeting.

24  (5) No subregional committee shall be formed or meet

25  without the approval of a majority of Regional Advisory

26  Committee members.
    SB3798 Enrolled  - 69 - LRB104 20700 WRO 34200 b

1   (6) Subregional committees may not develop policies

2   that are in conflict with this Act or policies of the

3   Regional Advisory Committee.

4   (c) Included in this responsibility, each Regional

5 Advisory Committee or subregional committee must:

6   (1) negotiate the appropriate amendment of each 9-1-1

7   PSAP emergency dispatch protocols, in consultation with

8   each 9-1-1 PSAP in the EMS Region and consistent with

9   national certification requirements;

10  (2) set maximum response times for 9-8-8 to provide

11  service when an in-person response is required, based on

12  type of mental or behavioral health emergency, which, if

13  exceeded, constitute grounds for sending other emergency

14  responders through the 9-1-1 system;

15  (3) report, geographically by police district if

16  practical, the data collected through the direction

17  provided by the Statewide Advisory Committee in

18  aggregated, non-individualized monthly reports. These

19  reports shall be available to the Regional Advisory

20  Committee members, subregional committee members, the

21  Department of Human Service Division of Mental Health, the

22  Administrator of the 9-1-1 Authority, and to the public

23  upon request;

24  (4) convene, after the initial regional policies are

25  established, at least every 2 years to consider amendment

26  of the regional policies, if any, and also convene
    SB3798 Enrolled       - 70 - LRB104 20700 WRO 34200 b

1   whenever a member of the Committee requests that the

2   Committee or subregional committee consider an amendment;

3   and

4        (5) identify regional resources and supports for use

5   by the mobile mental health relief providers as they

6   respond to the requests for services; .

7        (6) review regional and subregional crisis response

8   system capacities and resources to inform planning and

9   implementation and to foster collaboration across all

10  sectors of the system; and

11       (7) determine community needs and make a plan to

12  support local communities that wish to explore potential

13  resources that may be used to create additional mobile

14  mental health relief provider services to provide more

15  immediate service coverage where needed. These additional

16  mobile mental health relief provider services may be

17  dispatched from 9-1-1, 9-8-8, or successor dispatch

18  systems and shall be subject to the same standards and

19  requirements as mobile mental health relief providers

20  funded by the State.

21  Nothing in this Section shall be construed to require any

22 locality or municipality to fund crisis services that are not

23 currently available, or to prohibit any such locality or

24 municipality from funding such services.

25  (d) Sections 40, 45, and 50 place the Statewide Advisory

26 Committee in an advisory role to the Regional Advisory
    SB3798 Enrolled             - 71 - LRB104 20700 WRO 34200 b

1 Committees that are responsible for developing protocols for
2 their regions. Nothing outside of this Act shall be construed
3 to erode or compromise the autonomy and authority of the
4 Regional Advisory Committees or to grant any authority to the
5 Statewide Advisory Committee that is assigned to the Regional
6 Advisory Committees.
7 (Source: P.A. 102-580, eff. 1-1-22; 103-105, eff. 6-27-23;
8 103-645, eff. 7-1-24.)

9   (50 ILCS 754/65)

10  Sec. 65. PSAP and emergency service dispatched through a

11 9-1-1 PSAP; coordination of activities with mobile and

12 behavioral health services.

13  (a) Each 9-1-1 PSAP and emergency service dispatched

14 through a 9-1-1 PSAP must begin coordinating its activities

15 with the mobile mental and behavioral health services

16 established by the Department Division of Mental Health once

17 all 3 of the following conditions are met, but not later than

18 July 1, 2027:

19  (1) the Statewide Committee has negotiated useful

20  protocol and 9-1-1 operator script adjustments with the

21  contracted services providing these tools to 9-1-1 PSAPs

22  operating in Illinois;

23  (2) the appropriate Regional Advisory Committee has

24  completed design of the specific 9-1-1 PSAP's process for

25  coordinating activities with the mobile mental and
    SB3798 Enrolled        - 72 - LRB104 20700 WRO 34200 b

1   behavioral health service; and

2   (3) the mobile mental and behavioral health service is

3   available in their jurisdiction.

4   (b) To achieve the conditions of subsection (a) by July 1,

5 2027, the following activities shall be completed:

6   (1) No later than June 30, 2025, pilot testing of the

7   revised protocols;

8   (2) No later than June 30, 2026:

9   (A) assessment and evaluation of the pilots;

10  (B) revisions, as needed, of protocols and

11  operations based on assessment and evaluation of the

12  pilots;

13  (C) implementation of revised protocols at pilot

14  sites; and

15  (D) implementation of revised protocols by PSAPs

16  who are ready to implement, otherwise known as early

17  adopters; and

18  (3) No later than June 30, 2027, implementation of

19  revised protocols by all remaining PSAPs, including any

20  PSAPs that previously cited financial barriers to updating

21  systems.

22 (Source: P.A. 103-105, eff. 6-27-23; 103-645, eff. 7-1-24;

23 104-155, eff. 8-1-25.)

24  (50 ILCS 754/70)

25  Sec. 70. Report. On or before July 1, 2026 and twice every
    SB3798 Enrolled       - 73 - LRB104 20700 WRO 34200 b

 1 year 2023 and on a quarterly basis thereafter, the Department
 2 Division of Mental Health shall submit a report to the General
 3 Assembly on its progress in implementing this Act until full
 4 implementation has been achieved statewide. The report , which
 5 shall include, but not be limited to, a strategic assessment
 6 that evaluates the success toward current strategy,
 7 identification of future targets for implementation that help
 8 estimate the potential for success and provides a basis for
 9 assessing future performance, and key benchmarks to provide a
10 comparison to set in context and help stakeholders understand
11 their positions.
12 (Source: P.A. 103-105, eff. 6-27-23.)

13  (50 ILCS 754/75 new)

14  Sec. 75. Oversight of PSAP compliance.

15  (a) The Office of the Statewide 9-1-1 Administrator shall

16 monitor and require public safety answering points to comply

17 with the requirements of this Act in accordance with Sections

18 7.2 and 7.3 of the Emergency Telephone System Act. The

19 Department shall provide consultation and collaboration to the

20 Statewide 9-1-1 Administrator to support PSAP compliance with

21 this Act.

22  (b) The Office of the Statewide 9-1-1 Administrator shall

23 consult with the Department to support PSAP compliance under

24 this Act. In carrying out the responsibility under subsection

25 (a), the Department shall provide consultation, resources,
SB3798 Enrolled  - 74 - LRB104 20700 WRO 34200 b

1 collaboration, and guidance to the Statewide 9-1-1
2 Administrator, as appropriate, to support PSAP compliance with
3 the Community Emergency Services and Support Act. The guidance
4 shall include required data elements, reporting formats, and a
5 mechanism for reporting provider service data to support
6 monitoring, verification, and quality improvement.
   SB3798 Enrolled       - 75 - LRB104 20700 WRO 34200 b

1                        INDEX

2  Statutes amended in order of appearance

 3 20 ILCS 2605/2605-51  from Ch. 134, par. 32
 4 50 ILCS 705/10.17
 5 50 ILCS 750/2
 6 50 ILCS 750/7.2 new
 7 50 ILCS 750/7.3 new
 8 50 ILCS 754/5
 9 50 ILCS 754/15
10 50 ILCS 754/20
11 50 ILCS 754/25
12 50 ILCS 754/30
13 50 ILCS 754/35
14 50 ILCS 754/40
15 50 ILCS 754/45
16 50 ILCS 754/50
17 50 ILCS 754/65
18 50 ILCS 754/70
19 50 ILCS 754/75 new
20 50 ILCS 754/80 new
Every fact on this page links to its source, starting with the official bill record.