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Illinois General Assembly· HB 2774Governor Approved

DHS-STATEWIDE DV HOTLINE, the official text

Shown verbatim: the complete text as captured from the official PDF posted by the Illinois General Assembly, fetched 2026-09-25. Page and line markers are part of the official record; nothing is edited or removed. This is the current version. The official bill page.
HB2774 Enrolled                     LRB104 06910 KTG 16946 b

1   AN ACT concerning State government.

2   Be it enacted by the People of the State of Illinois,

3 represented in the General Assembly:

4   Section 5. The Domestic Violence Shelters Act is amended

5 by changing Section 1 and by adding Section 3a as follows:

6   (20 ILCS 1310/1) (from Ch. 40, par. 2401)

7   Sec. 1. The terms used in this Act shall have the following

8 meanings ascribed to them:

9   "Department" means the Department of Human Services.

10  (a) "Domestic violence" means attempting to cause or

11 causing abuse of a family or household member or high-risk

12 adult with disabilities, or attempting to cause or causing

13 neglect or exploitation of a high-risk adult with disabilities

14 which threatens the adult's health and safety, as defined in

15 Section 103 of the Illinois Domestic Violence Act of 1986.

16  "Domestic Violence services" means information and

17 referral services provided through the use of the Domestic

18 Violence Hotline and intended to promote and provide access to

19 domestic violence services.

20  (b) "Family or household member" means a spouse, person

21 living as a spouse, parent, or other adult person related by

22 consanguinity or affinity, who is residing or has resided with

23 the person committing domestic violence. "Family or household
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1 member" includes a high-risk adult with disabilities who

2 resides with or receives care from any person who has the

3 responsibility for a high-risk adult as a result of a family

4 relationship or who has assumed responsibility for all or a

5 portion of the care of an adult with disabilities voluntarily,

6 by express or implied contract, or by court order.

7   "Lead entity" means an Illinois 501(c)(3) non-profit

8 agency or organization designated by the Department to manage

9 use of the Domestic Violence Hotline for the purpose of

10 providing the public access to information about domestic

11 violence services.

12  (c) "Shelter" means a facility including, but not limited

13 to, a facility providing temporary residential facilities to

14 family or household members who are victims of domestic

15 violence and their children and to high-risk adults with

16 disabilities.

17  (d) "High-risk adult with disabilities" means a person

18 aged 18 or over whose physical or mental disability impairs

19 his or her ability to seek or obtain protection from abuse,

20 neglect, or exploitation.

21 (Source: P.A. 86-542.)

22  (20 ILCS 1310/3a new)

23  Sec. 3a. Domestic Violence Hotline.

24  (a) The Department of Human Services shall be responsible

25 for the provision of a single, easy to use telephone number for
    HB2774 Enrolled  -3-  LRB104 06910 KTG 16946 b

1 public access to information and referral for domestic

2 violence services. Subject to subsection (e), the Department

3 is authorized to identify and enter into a contract with a lead

4 entity to provide governance and oversight, including the

5 ability to design, implement, support, and coordinate a

6 State-wide Domestic Violence Hotline system.

7   (b) Qualifications for identification of the lead entity

8 shall include:

9   (1) Ability to provide statewide, toll-free, 24-hour,

10  7 day-a-week, multi-lingual, confidential referral

11  services to victims and perpetrators of domestic violence

12  and information to people calling on behalf of a victim,

13  including friends or family of the domestic violence

14  victim and first responders such as the police.

15  (2) Has a record of providing effective,

16  victim-centered referral services to victims of domestic

17  violence for at least 2 years prior to the effective date

18  of this amendatory Act of the 104th General Assembly.

19  (3) Has provided 40 hours of training in domestic

20  violence to all of its direct staff and volunteers. Staff

21  trained after July 1, 2004, must be trained by a site

22  approved by the Illinois Certified Domestic Violence

23  Professionals.

24  (4) Must be an Illinois 501(c)(3) non-profit agency or

25  organization.

26  (5) Ability to provide an independent audit at the
    HB2774 Enrolled           -4-  LRB104 06910 KTG 16946 b

1   time of application.

2   (6) Provides 24-hour telephone accessibility by

3   personnel trained in domestic violence without requiring

4   the victim to make a second phone call or wait for a return

5   phone call.

6   (7) Provides victims' access and direct referrals to

7   the Department's funded domestic violence providers via a

8   three-way phone linkage.

9   (8) Has adequate staffing to make referrals to

10  domestic violence service agencies, identify

11  non-traditional domestic violence services, provide safety

12  planning or tips, and help victims explore service options

13  including for those living in remote areas of the State

14  and for those for whom English is not their primary

15  language.

16  (9) Provides the most up-to-date technology to

17  increase access to domestic violence services for the deaf

18  and hard of hearing.

19  (10) Demonstrated expertise or experience, or both, in

20  planning for a statewide information and referral system.

21  (c) The lead entity shall encourage the orderly and

22 efficient use of the Domestic Violence Hotline to:

23  (1) provide access to referrals for domestic violence

24  services 24/7; and

25  (2) collect needed information about the demand for

26  and delivery of domestic violence services across
   HB2774 Enrolled           -5-  LRB104 06910 KTG 16946 b

1  Illinois.

2  (d) The lead entity shall provide periodic programmatic

3 and fiscal reports on activities, accomplishments, and other

4 issues to the Department.

5  (e) In awarding the contract under subsection (a), the

6 Department shall ensure that the Domestic Violence Hotline

7 lead entity has the organizational capacity to carry out the

8 terms of the contract.

9  (f) Nothing in this Act is intended to limit sources of

10 funding to support the operation of the Domestic Violence

11 Hotline.
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